Ms Word
MICHAE BOAKYE
Shift Supervisor
Kaltenkirchen
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Getir GmbH
01.2022 - 04.2024
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Cook's Assistant
Burger Lounge
03.2020 - 03.2023
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked with chef to prepare daily food specials and other supplies.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Placed orders to restock items before supplies ran out.
Branch Manager
Nebs Travel and Tour
06.2015 - 02.2019
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Collaborated with marketing team to create enticing promotional materials that increased bookings and generated interest in new offerings.
- Located vendors for necessary supplies and equipment and organized on-time deliveries.
- Engaged employees in business processes with positive motivational techniques.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Education
Bachelor of Science - Public Health And Allied Sciences
Catholic University Collge of Ghana, Fiapre
Fiapre, Ghana 04.2001 -
No Degree - Graphic Design
ICL Diploma College
KUmasi, Ghana 04.2001 -
High School Diploma -
Konongo Odumase Senior High School
Konongo. Ghana 04.2001 -
Skills
Customer-Oriented
Inventory Control
Schedule Management
Training and mentoring
Staff Management
Staff Scheduling
Safety awareness
Document Management
Inventory control and record keeping
Team Supervision
Problem-Solving
Software
Ms Publisher
Ms Power Point
Photoshop
Coral Draw
Languages
English
Advanced (C1)
German
Beginner (A1)
Timeline
Shift Supervisor
Getir GmbH
01.2022 - 04.2024
Cook's Assistant
Burger Lounge
03.2020 - 03.2023
Branch Manager
Nebs Travel and Tour
06.2015 - 02.2019
Bachelor of Science - Public Health And Allied Sciences
Catholic University Collge of Ghana, Fiapre
04.2001 -
No Degree - Graphic Design
ICL Diploma College
04.2001 -
High School Diploma -
Konongo Odumase Senior High School
04.2001 -
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