MICHAEL CHRISTIAN WILLIAMS
Townsend
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
7
7
years of professional experience
Work History
Utility Locator
Danella Line Services
1200 Conshohocken Rd,Plymouth Meeting,PA 19462
11.2025 - Current
- Conducted underground utility locating using electromagnetic and ground-penetrating radar technology.
- Collaborated with project teams to ensure accurate mapping of utility infrastructure.
- Trained junior staff on safe locating practices and equipment operations.
- Developed efficient workflow procedures to enhance accuracy in utility location reports.
- Responded promptly to service requests, ensuring minimal disruption to public services.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Improved efficiency with prompt response to locate requests from contractors and homeowners.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
- Increased customer satisfaction by providing thorough explanations of markings and utility locations.
- Maintained up-to-date knowledge of industry standards, staying current with best practices in utility location techniques.
Warehouse Associate
Lowes
Middletown, DE
12.2023 - 01.2025
- Transport packages to customers' vehicles
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
- Receive, unload, open, unpack, or issue sales floor merchandise
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
- Loaded and unloaded shipments from delivery trucks after completing order documentation.
- Used scanners to document pertinent carton level information.
- Documented all damages, shortages, overages or other irregularities in shipment records.
- Ensured quality control standards were met during receiving process.
- Examined merchandise for defects or damage before stocking shelves.
Before & After Care
YMCA
Middletown, DE
09.2022 - 12.2023
- Perform general personnel functions, such as supervision, training, and scheduling
- Help children with homework and school work
- Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books
- Assist in preparing food and serving meals and refreshments to children
- Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls
- Organize and store toys and materials to ensure order in activity areas
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Provide care for mentally disturbed, delinquent, or handicapped children
- Organize and participate in recreational activities and outings, such as games and field trips
Production Associate
Amazon
Middletown, DE
04.2020 - 07.2022
- Adjust or replace equipment parts, such as rollers, belts, plugs, or caps, using hand tools
- Carry needed tools or supplies from storage or trucks and return them after use
- Pack containers and re-pack damaged containers
- Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment
- Maintain equipment storage areas to ensure that inventory is protected
- Read work orders or receive oral instructions to determine work assignments or material or equipment needs
- Assisted in unloading trucks, checking in merchandise, and transporting products to appropriate locations within the store.
- Sorted pallets and containers and transported items to sales floor for stocking.
- Maintained accurate inventory records and organized stockroom shelves to ensure efficient product access.
Mobile Expert
T Mobile
Middletown, DE
08.2019 - 03.2020
- Handle inquiries, complaints, and provide assistance to customers before, during, and after purchase a product or service
- Responsibilities often include answering questions, resolving issues, processing orders, providing product information, and ensuring customer satisfaction
- Interact with customers through various channels such as phone calls, emails, live chat, or social media platforms
- Play a crucial role in maintaining positive relationships between a company and its customers
- Also Mobile expert in various aspects of mobile technology, such as app development, user experience design, mobile operating systems, device hardware, or mobile security
- Design, develop, test, and optimize mobile applications, provide consultancy on mobile strategy, troubleshoot technical issues, or stay updated on the latest trends and technologies in the mobile industry
- Essentially, revolves around understanding and maximizing the potential of mobile devices and applications
- Conducted product demonstrations and training sessions, educating customers on mobile devices and services.
- Collaborated with cross-functional teams, including marketing, sales, and product development, to ensure integrated and effective mobile device sales strategies.
- Utilized advanced diagnostic tools to identify potential problems with mobile devices prior to repair or replacement.
Education
High School Diploma or Equivalent - General Studies
middletown highschool
middletown, DE06.2021
Skills
- Blueprint reading
- Damage prevention
- Construction site experience
- Utility marking
- Underground utility locating
Timeline
Utility Locator
Danella Line Services
11.2025 - Current
Warehouse Associate
Lowes
12.2023 - 01.2025
Before & After Care
YMCA
09.2022 - 12.2023
Production Associate
Amazon
04.2020 - 07.2022
Mobile Expert
T Mobile
08.2019 - 03.2020
High School Diploma or Equivalent - General Studies
middletown highschool