Michael Escobar
San Antonio
Summary
Proficient and Versatile Information Technology Specialist that thrives in fast-paced and ever changing environments setting up and maintaining stations, training users and supporting pivotal process improvements to Computer Systems and Software. Well-versed knowledge of up-to-date business practices, IT standards and Government regulations. Strong leader in guiding support teams and solving complex issues. Steadfast in planning and implementing effective development strategies based on industry best practices.
Overview
12
12
years of professional experience
Work History
Information Technology Specialist
United States Army Reserve
Atlanta
09.2014 - Current
- Responsible for installation, configuration, and maintenance of Switches, Routers, Telecommunication, and encryption hardware components on IT networks, including joint and coalition systems.
- Utilized varied and advanced functions of Microsoft Office Suite, Command Prompt, Powershell, CISCO Packet Tracer, and other software programs to create, format, modify, edit, and print complex letters, reports, memos, and provide Tier I Support to end-users.
- Managed administrative and program oversight of Contract Data Requirements Lists for Government contracts valued at $10 Million USD during Operation Enduring Freedom - Spartan Shield and Freedom Sentinel.
- Supervised Team of 15 Information Management Operators during expedition to resolve over 100 Remedy tickets resulting from failed rollout of Windows 10 OS, and cleared entire queue within 72-hour time frame.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems, and key processes.
Communications Channel Developer
OSI Vision
JBSA-Lackland AFB
09.2020 - 04.2022
- Collaborated with Directors, Senior Leaders, and design analysts to understand business requirements in order to develop detailed project milestones and updates for Air Force Security Forces SharePoint Page and Databases.
- Supervised software development team to select ambitious and realistic milestones during the implementation of new software and led rollout of released fixes and business rules.
- Evaluated success of training programs and assessed skill gaps for employees in Task Management Tool and Workflow Management and alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Delivered multiple complex yet user-friendly business requirements and databases without any issues by leveraging strong troubleshooting skills and extensive oversight during production and development stages before launch.
- Developed groundbreaking Business Rules with Directors and Executives during implementation of new software that sped up weekly deliverables by approximately 75% and reduced losses by 50%.
Program Coordinator
Oasis Systems, LLC
JBSA-Lackland AFB
08.2019 - 05.2020
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers for 27 Active Managing Accounts for Government Purchasing Program valued at over $7.4 million USD.
- Identified control gaps in processes, procedures, and systems through in-depth research and assessment and suggested methods for improvement in reference directly quoted from Air Force Instructions, Federal Acquisition Regulations, and AFMAN Procedures.
- Worked effectively with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance, which over the program lifespan of one Calendar Year saved an estimated $3 Million US Dollars annually.
- Delivered training for staff development, change management and materials, process and technical controls to ensure the adaptation and integration of newly introduced programs into the Government Purchasing Program.
- Motivated and directed staff to align operations with an organizational mission using appropriate training initiatives and presentations.
Data Manager
P3I Incorporated
JBSA-Lackland AFB
01.2017 - 08.2018
- Oversaw full contract administration processes and Data Requirement Lists for four Air Force Acquisition Catagory (ACAT) II Programs each allocated over $100 Million USD in yearly service and material purchases.
- Interpreted US Air Force Doctrine and Federal Mandates into quarterly auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations that resulted in the reduction of compliance issues by over 50%
- Managed Payroll, Training, and Organizational rosters through the use of advanced functions within Microsoft Office, SharePoint, DTMS, and other Administrative Management programs produced and utilized by the US Air Force.
- Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
- Collected, reviewed, and analyzed data from diverse departments for Space Acquisitions and Space Engineering Acquisitions under Air Force Life Cycle Management Command.
Education
Bachelor of Science - Cyber Security & Information Assurance
Western Governor's University
Salt Lake City, UT05.2023
No Degree - Information Technology
Information Technology Specialist
Atlanta, GA08.2020
No Degree - Organizational Leadership
Basic Leadership Course
Camp Buehring04.2019
Skills
- ACTIVE DoD SECRET Security Clearance
- Security (Pending)
- ITIL 4 (Pending)
- A (Pending)
- Microsoft 365
- Windows OS (7, 10, & Legacy)
- Knowledge Operations
- Database Analysis & Management
- Network Administration & Engineering
- Equipment Custodian and Maintainer
- IT Program Management Systems and Development
- Classified Information Control
Additional Information
- 502 CONS 4th QTR - Team of the Quarter Award
- 502 ABW Wing Staff Agency 4th QTR Team Award
- 502 ABW 4th QTR - Team of the Quarter Nominee
- Army Accommodation Medal
- Army Achievement Medal (x3)
- Army Reserves Accommodation Medal
- Global War On Terrorism Medal
- Global War On Terrorism Expeditionary Medal
- Armed Forced Reserves Medal with "M" Device
- National Defense Service Ribbon
- Overseas Service Ribbon
- Non-Commissioned Officer Educational School Ribbon
- Non-Commissioned Officer of the Year (2022 - Division Level)
Timeline
Communications Channel Developer
OSI Vision
09.2020 - 04.2022
Program Coordinator
Oasis Systems, LLC
08.2019 - 05.2020
Data Manager
P3I Incorporated
01.2017 - 08.2018
Information Technology Specialist
United States Army Reserve
09.2014 - Current
Bachelor of Science - Cyber Security & Information Assurance
Western Governor's University
No Degree - Information Technology
Information Technology Specialist
No Degree - Organizational Leadership
Basic Leadership Course