Michael Grabois
Business Development Manager
Berlin
Summary
Excellent reputation for resolving problems and improving customer satisfaction. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Meta Marketing Pro
Concentrix
04.2023 - Current
- Analyzing and Carrying out digital campaigns and monitoring success.
- Contacting existing clients (agencies or advertisers), identifying sales opportunities and providing these businesses with the best solution for their business goal.
- Identifying campaign trends and escalating challenging developments at an early stage.
- Improving client’s experience by driving optimal and appropriate product adoption.
Skills: B2B Marketing · B2C Marketing · Facebook Marketing · Account Manager · Analytical Skills
Google Advertising Technical Support Specialist
Majorel
05.2019 - 03.2023
- Performed high quality online customer service to Hebrew and English speaking advertising agencies and private customers
- Customer satisfaction champion-
- Established efficient troubleshooting and account optimization by collaborating with experts department to resolve customer escalations within agreed timeline
Skills: Online Advertising, Troubleshooting.
Content Management Specialist
Majorel/Arvato-Bertelsman
11.2017 - 05.2019
- Content management moderation of a leading social network, Hebrew/ English speaking markets.
General Manager and Owner
Self-employed
10.2016 - 05.2019
- Managing all activities of an online shop of anti-radiation equipment for a private use
- Facebook and Google Ads advertising
International Business Development Manager
Bee Pitron Ltd
11.2012 - 12.2014
- Development of new markets in German aerospace industry for cable harnesses
Sales and BD Consultant
IP-DOT Ltd
01.2009 - 12.2010
- Introducing and implementing a new to the worldwide hi-tech market Business Processes Management software tool, developed in ECI Telecom
Marketing & Sales Manager
QualiTech Ltd
01.2002 - 08.2008
- All marketing and sales activities management of compliance and reliability laboratories
Education
MBA - International Marketing
Edinburgh Heriot-Watt University
Tel Aviv, Israel 01.2001 - 04.2003
Skills
Business development and planning
Critical and creative thinking
Goals and performance
Relationship building and rappor
Revenue and profit maximization
Relationship building and rapport
Sales pipeline management
Effective negotiator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To raise new questions, new possibilities, to regard old problems from a new angle, requires creative imagination and marks real advance in science.
Albert Einstein
Timeline
Meta Marketing Pro
Concentrix
04.2023 - Current
Google Advertising Technical Support Specialist
Majorel
05.2019 - 03.2023
Content Management Specialist
Majorel/Arvato-Bertelsman
11.2017 - 05.2019
General Manager and Owner
Self-employed
10.2016 - 05.2019
International Business Development Manager
Bee Pitron Ltd
11.2012 - 12.2014
Sales and BD Consultant
IP-DOT Ltd
01.2009 - 12.2010
Marketing & Sales Manager
QualiTech Ltd
01.2002 - 08.2008
MBA - International Marketing
Edinburgh Heriot-Watt University
01.2001 - 04.2003