Michael Hendricks
Schöneck
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability as well as multitasking and time management skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Warehouse and Administration Team Member
Evergame GmbH
Plauen
10.2024 - Current
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service and Facility Care
Evangelischen Tagungs- und Begegnungsstätte Rittergut Schilbach
Schilbach
08.2023 - 09.2024
- The Rittergut is an old hunting estate that has been converted to provide accommodation and room for retreats, seminars, weddings, and other functions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized by management for providing exceptional customer service under challenging conditions.
Teacher
Evangelische Schulzentrum Oberes Vogtland
Schöneck
08.2019 - 07.2023
- ESOV is a christian Middle School and Highschool serving the Vogtland region.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Implemented classroom management strategies to foster a positive learning environment.
- Encouraged critical thinking skills and problem solving strategies among students.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Created and implemented a child-based, hands-on curriculum to promote student interest and receptive learning.
- Remained calm and patient in student interactions to support individual growth and development.
Educational Specialist
Gerry Weber Kita Kids World, pme Familienservice
Halle (Westfalen)
01.2017 - 07.2019
- Engaged children through interactive storytelling, educational activities and music.
- Collaborated with staff to create a nurturing environment for child development.
- Developed age-appropriate materials for various educational activities and lessons.
- Monitored children's progress and provided feedback to parents during meetings.
- Facilitated workshops to enhance student engagement and learning strategies.
Child and Youth Program Assistant and German Tutor
European Homecare
Schloß Holte-Stukenbrock
06.2016 - 11.2016
- Assisted in planning and implementing engaging activities for youth programs, as well as planning and implementing language-learning and cultural integration activities.
- Supported daily operations by preparing materials for workshops and events.
- Collaborated with team members to maintain a safe and welcoming environment.
- Facilitated communication between parents, staff, and community partners.
Language instructor for Business English
Transoffice
Bielefeld Sennestadt
12.2015 - 06.2016
- Developed engaging lesson plans for diverse language learners.
- Facilitated team building exercises among classmates during group activities designed around a specific topic within the target language curriculum.
Community Based Mentor
Peaceful Living
Souderton
02.2013 - 06.2015
- Facilitated workshops to develop personal and professional skills in individuals with special needs.
- Provided one-on-one guidance to support individual growth and development.
- Coordinated group activities to foster teamwork and community engagement.
Junior Assistant Pastor of Youth and Music Ministries
Hopewell Christian Fellowship
Telford
08.2012 - 06.2015
- Assisted in organizing community events, church activities, and youth trips.
- Coordinated team meetings, volunteer schedules, and maintained clear communication with team members.
- Prepared and organized materials, and facilitated setup for various events and meetings.
- Organized and led music team practices and worship sessions for youth meetings and general church services.
In Home Tutoring
Self Employed
Quakertown
08.2012 - 07.2013
- 4th and 8th grade.
- Spelling, History, Science
Banquet Server and Host
Franconia Heritage Restaurant and Banquet Halls
Franconia
02.2007 - 06.2013
Operational Associate, Customer Service, Field Delivery and Service, Maintenance
Grand Rental Station
Bechtelsville
06.2007 - 08.2012
Education
Bachelor of Science in Education - Elementary/Special Education
Temple University
Philadelphia, PA01.2012
Liberal Studies -
Montgomery County Community College
Blue Bell, PA05.2009
Homeschool -
Green Lane, PA05.2007
Skills
- Critical thinking
- Time management
- Active listening
- Relationship building
- Adaptability and flexibility
- Workshop facilitation
- Curriculum development
- Leadership skills
- Child development expertise
- Youth mentorship
- Held Pennsylvania teaching certification
- First aid and CPR certification
- TESOL certification
- German language fluency
Affiliations
- Outdoor activities include hiking, biking, camping, and mountain climbing
- Fitness and hobby-level sports, for example: football (soccer), American football, rugby, and roller hockey
- Traveling and exploring new places and cultures
- Singing and guitar playing privately, as well as for various events
Languages
English: Native
German: Fluent, Professional Working Proficiency
Spanish: Elementary
Czech: Elementary
Russian: Elementary
References
References available upon request.
Timeline
Warehouse and Administration Team Member
Evergame GmbH
10.2024 - Current
Customer Service and Facility Care
Evangelischen Tagungs- und Begegnungsstätte Rittergut Schilbach
08.2023 - 09.2024
Teacher
Evangelische Schulzentrum Oberes Vogtland
08.2019 - 07.2023
Educational Specialist
Gerry Weber Kita Kids World, pme Familienservice
01.2017 - 07.2019
Child and Youth Program Assistant and German Tutor
European Homecare
06.2016 - 11.2016
Language instructor for Business English
Transoffice
12.2015 - 06.2016
Community Based Mentor
Peaceful Living
02.2013 - 06.2015
Junior Assistant Pastor of Youth and Music Ministries
Hopewell Christian Fellowship
08.2012 - 06.2015
In Home Tutoring
Self Employed
08.2012 - 07.2013
Operational Associate, Customer Service, Field Delivery and Service, Maintenance
Grand Rental Station
06.2007 - 08.2012
Banquet Server and Host
Franconia Heritage Restaurant and Banquet Halls
02.2007 - 06.2013
Bachelor of Science in Education - Elementary/Special Education
Temple University
Liberal Studies -
Montgomery County Community College
Homeschool -
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