Michael Iverson

Managed nationwide multi-site installations of 91Life and Heart+ software at hospitals and clinics.

Consulted on clinic workflows, facilitating communication between hospital staff and device company representatives.

Designed templates to extract device information, trend data, and discrete data for reporting purposes.

Generated clinic reports for integrated electronic health records by compiling relevant information.

Trained physicians, nurses, PAs, NPs, and technicians on software programming and home monitoring services.

Oversaw successful product go-lives for all Ambucor clinics across national and international locations.

Utilized consultative project management to assist clinics in meeting project deadlines.

Delivered interactive software sales demonstrations through in-person presentations and virtual meetings.

• Oversaw successful product go-lives for 201 clinics across national and international locations that were using CIED, Holter, MCT, and ABP monitoring.
• Managed cross-functional teams to implement health technology solutions.
• Led strategic initiatives to enhance patient care and operational efficiency.
• Developed training programs for staff on compliance and best practices.
• Facilitated regular meetings to align team goals and objectives.
• Advocated for patient needs in policy discussions with stakeholders.
• Collaborated with senior leadership to set long-term objectives for the company.
• Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
• Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
• Managed budgeting and financial planning processes for the organization.

• Oversaw daily operations of cardiology center ensuring efficient workflow.
• Managed staff scheduling and maintained optimal staffing levels.
• Implemented patient care protocols to enhance service quality.
• Provided guidance to team members on how to handle difficult customer situations while maintaining excellent customer service levels.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.