Michael Ngangom
Head Of Technical Consulting
Summary
Michael Ngangom is a seasoned Technical Consultant and a Leader, rooted in the heart of the Tech/ SaaS and Fintech landscapes with over 14 years of industry experience. Michael's journey has spanned from crafting integration roadmaps in alignment with global fintech trends to forging invaluable partnerships with industry giants like Wise. MS Dynamics, Salesforce, VISA etc. With a proven track record in technical pre-sales, Consulting and post-sales scenarios, he's honed the craft of balancing technical intricacies with business acumen. As a leader, Michael has consistently cultivated growth-oriented, high-performance teams, merging diverse roles and driving innovation at every turn. At the core of his approach is a deep-seated passion for cloud computing and its transformative power in the business realm. Michael now seeks to channel this vast expertise to further elevate the world of cloud solutions, ensuring both businesses and their customers thrive in this digital age.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Head of Technical Consulting
Mambu
Amsterdam
05.2019 - Current
- Consulting Management & Leadership: Crafted and executed an integration strategy while leading a geographically dispersed multidisciplinary team of Solution Architects, Senior Technical Consultants, and Team Managers. Surpassed annual targets by aligning with fintech trends and forging enterprise partnerships. This experience directly relates to managing diverse consulting teams at BCG.
- Customer Relations & Stakeholder Engagement: Played a decisive role in the technical strategic direction for key fintech players. Partnered with industry leaders like WISE, nCino, Microsoft Dynamics 365, etc., to build cloud integrations. Executed over 40 deployments across multiple regions.
- Recruitment & Coaching: Cultivated a high-performance culture; drove continuous professional growth and innovation among roles from first-level managers to integration engineers. Making sure the budget for the team is utilized in the right way. Built out the team in Mambu from 1 to 40 globally in 4 years and maintained a very low attrition rate throughout.
- Technical Sales Leadership: Oversaw the entire Technical life cycle, emphasizing agile methodologies. Responsible for product briefings and coordinated with supporting technical resources. Discussing Roadmap and features request from the customers, dealing with C-level executives to business heads and Technical resources.
- Communication: Spearheaded partnership strategies with fintech entities, emphasizing Mambu's product offerings and value proposition. Making sure the communications between different stakeholders are delivered with clarity and conciseness.
Senior Technical Consultant
Adyen
Amsterdam
10.2016 - 04.2019
- Technical Sales Leadership: Fused forward-looking strategies with sales and technical insights. Managed robust monitoring processes for high-transaction platforms, ensuring seamless payment experiences.
- Customer Relations: Executed technical implementations, aligning with diverse customer needs, leading to elevated client satisfaction rates. Handled key Adyen Accounts in post sales and participated in upsales wiht solution architecting and working through use cases specific to the customer.
- Communication: Bridged communication between sales and technical teams, driving Adyen's competitive position in the market. Customer communication on daily basis making sure that messages are delivered at the right time, also maintaining clarity in internal communications.
- Management & Leadership: Nurtured an integrated collaborative environment, promoting sales and technical synergy.
Senior Engineer
Atlassian
Amsterdam
08.2015 - 10.2016
- Pioneered in resolving intricate software challenges andamplifying product functionalities
- Championed a culture of mutual growth and cooperativeproblem-solving among engineers
- Provided technical support to the customer, handling andsolving customer issue with the best possible outcomes
- Trained new Engineers and acted as a mentor.
Senior Developer
SAP
02.2011 - 10.2013
- Coordinated efficient large-scale software deployments.
- Evaluated and improved development work of other developers on team, working to provide training, constructive criticism and knowledge transfer.
- Produced robust, accurate code that minimized production issues.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Headlined software engineering endeavors for eminent product lines, steering product distinction.
- Instrumental in SAP's long-term product enhancement strategy.
- Acted as a development support and have communications with the customer on a regular basis to solve customer issues.
Software Engineer
Mphasis
09.2009 - 01.2011
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Coordinated efficient large-scale software deployments.
Education
Master of Science - Software Engineering
University of Leicester
Leicester, UK 01.2014 - 06.2015
Bachelor of Technology (A) -
ICFAI University
06.2005 - 05.2009
Skills
Consulting
undefinedCertification
ITIL
Timeline
Head of Technical Consulting
Mambu
05.2019 - Current
Senior Technical Consultant
Adyen
10.2016 - 04.2019
Senior Engineer
Atlassian
08.2015 - 10.2016
Master of Science - Software Engineering
University of Leicester
01.2014 - 06.2015
Senior Developer
SAP
02.2011 - 10.2013
Software Engineer
Mphasis
09.2009 - 01.2011
Bachelor of Technology (A) -
ICFAI University
06.2005 - 05.2009
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