Michael Rodenbaugh
Siegbach
Summary
Seasoned Operations Manager and talented leader with 17 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
16
16
years of professional experience
Work History
OPERATIONS MANAGER
Funko
Hollywood
09.2019 - 06.2020
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- I worked in matrix management environment with oversight of division-level managers, operations, sales, finance, human resources, safety, and compliance.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
FLAG SHIP MANAGER
FEDEX
Tukwila
07.2010 - 05.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Grew business to 3.5 million revenue per year, and was Presidents Club.
Manager
Verizon Wireless
Boise
08.2003 - 10.2009
- On-boarded to drive improved market specific merchandising and quality objectives to enhance multiple store success
- Oversaw comprehensive performance of stores and personnel, with a focus on continued process improvements to boost customer and associate satisfaction
- Performed all areas of customer facing support, sales, and service for product lines to grow revenue and increase traffic
- Operations Management: Oversaw high-impact activities affecting store performance, including training, orienting and managing new employees, maintaining sound knowledge of latest technology offerings
- IT service for Blackberry client and Windows mobile solutions
Education
Bachelor of Science - Mass Communications – Film emphasis
Boise State University
2008
Skills
- Business Operations
- Budget Planning
- Client Relations Leadership & Development
- Process Improvement
- Administrative Management
- Maintaining Compliance
- Business Leadership
- Onboarding and Orientation
- Planning and Implementation
- Performance Monitoring and Evaluation
- Program Optimization
- Inventory Management
- Budget Development and Management
- Originality and Creativity
- Logistics Oversight
- Human Resources Oversight
- Workflow Optimization
Languages
English
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
Timeline
OPERATIONS MANAGER
Funko
09.2019 - 06.2020
FLAG SHIP MANAGER
FEDEX
07.2010 - 05.2019
Manager
Verizon Wireless
08.2003 - 10.2009
Bachelor of Science - Mass Communications – Film emphasis
Boise State University
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