Michael Sanchez
Logan, IA,United States
Overview
11
11
years of professional experience
1
1
Certification
Work History
Signal Support System Specialist (25U)
U.S. Army
West Des Moines, Iowa, United States
07.2014 - Current
- Operated communication equipment to maintain effective signal transmission.
- Monitored and assessed signal quality to ensure operational readiness.
- Conducted troubleshooting for communication systems to resolve issues efficiently.
- Documented system performance and maintenance activities for reporting purposes.
- Assisted in training personnel on signal support procedures and equipment use.
- Collaborated with teams to enhance communication strategies during operations.
MCST Trainer
Valiant Intergrated
Johnston, Iowa, United States
04.2022 - 09.2025
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Assessed trainee progress through evaluations and feedback sessions.
- Coordinated with management to align training objectives with company goals.
- Implemented instructional techniques to engage various learning styles.
- Supported new hires with onboarding processes to ensure smooth integration.
- Maintained up-to-date knowledge of industry trends and best practices in training.
Internet Technician
Iowa Western Wireless
Neola, Iowa, United States
04.2019 - 04.2022
- Installed internet equipment and ensured proper connectivity for residential clients.
- Diagnosed and resolved technical issues reported by customers efficiently.
- Collaborated with team members to provide exceptional customer service support.
- Utilized diagnostic tools to identify faults within the internet infrastructure.
Education
High School Diploma -
Thomas Jefferson High School
Counicl Bluffs, Iowa06-2014
Skills
- Signal troubleshooting
- Communication equipment
- Signal quality assessment
- System maintenance documentation
- Equipment training
- Customer service support
- Team collaboration
- Problem solving
- Cybersecurity principles
Certification
- Secret clearance
- Basic Leadership Course
Timeline
MCST Trainer
Valiant Intergrated
04.2022 - 09.2025
Internet Technician
Iowa Western Wireless
04.2019 - 04.2022
Signal Support System Specialist (25U)
U.S. Army
07.2014 - Current
High School Diploma -
Thomas Jefferson High School