Michelle Asafu-Adjaye
Middletown
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
23
23
years of professional experience
Work History
Social Worker
Rockford Center
05.2023 - Current
- Provide quality case management and psychotherapeutic services to patients
- Conduct psychosocial assessments to document patient history and identify preliminary issues for treatment focus by interviewing the patient and their family members
- Participate in the development and implementation of treatment plans, ensuring that concise, realistic care plans are carried out
- Provide individual, group and family process-oriented therapies as well as conduct other didactic groups using various professional treatment modalities
- Document treatment provided to patient in medical record legibly and in a timely manner
- Develop and coordinate an individualized discharge plan for the patient by utilizing the treatment team and chart information to determine aftercare needs
- Identify and assess family or community resources such as group homes, mental health practitioners to meet patient's aftercare needs
- Supported clients and families with empathy and compassion during difficult times.
- Updated client documentation for accurate, compliant and current records.
- Conduct and attend regular treatment team meetings
- Provide social work perspective to total case management of the patient with the interdisciplinary team
- Present patient's case and progress towards treatment plan goals at treatment team meetings
- Make treatment recommendations and actively coordinating each case with all members of the treatment team
Social Work Intern
Lian Dante Foundation
01.2022 - 12.2022
- Virtual Services
- Support Group Facilitation
- 1:1 support for children and families
- Support to teachers, including SEL education
- Psychoeducation
- Needs assessment – referrals
- Weekly Check-ins
- Wraparound Services
- Grant Writing/ RFP
Crisis Intervention Specialist
RAINN
01.2021 - 12.2021
- Volunteer staffer supporting victims and survivors on the National Sexual Assault Hotline
- 50+ hours of professional training in culturally competent, survivor-centered, and trauma- informed sexual assault crisis intervention
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Member of on-call emergency response team for crisis intervention within facility.
Access Coordinator/Admitting
Christiana Care Hospital
04.2016 - 04.2023
- Maintain working knowledge of Third Party specifics relative to area of practice
- Coordinate patient care activities with insurance companies
- Manage Care Case Managers/Physician office staff to minimize patient/physician activities and financial risk for all parties; maximize delivery to patient care
- Perform daily operational activities such as registration, verification, and authorization
- Provide consistent education to physician/office staff regarding Third Party changes
- Promote patient and physician satisfaction through proactive administrative services
- Process direct admit patients for C-section and inductions
- Process and admit newborn in Soarian system
- Delivery of exceptional customer service/patient care
- Trained new staff on hospital processes and procedures.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Front desk/Receptionist
Express Urgent Care
01.2015 - 03.2016
- Register patients through ECW system
- Verify the different medical insurances
- Collect copay and deductible payments
- Scan completed charts into patient’s file
- Resolve or direct patient problems as needed
- Answer phones
- Correct and update patient information as necessary
- Run daily reports
- Balance day sheet nightly
Patient Care Technician
Montefiore Medical Center
08.2007 - 09.2008
- Performed Electrocardiogram on patients
- Performed Venipuncture
- Performed Urinalysis Test
- Performed Glucose Tolerance Test
- Aided patients with mobility within the hospital parameters
- Collected specimens for the Blood Bank
Data Specialist Clerk/Euro Desk
JP Morgan Chase
10.2000 - 06.2004
- Wired money via the Funds Transfer System
- Added Euroclear and Bank One trades to the Global Trust Access System
- Processed Euroclear trades on settlement date
- Processed money transfers
- Corresponded with foreign partners on securities and trades
Education
M.S.W - Social Worker
Fordham University
The Bronx, NY12.2022
M.B.A - Health Care Management, Health Care Administration
Monroe College
The Bronx, NY06.2012
Bachelor of Science - Healthcare Administration
Monroe College
The Bronx, NY06.2010
Associate of Applied Science - Medical Admistration
Monroe College
The Bronx, NY06.2007
Skills
- SKILL SETS
- Computer: Proficient in
- Microsoft Office applications, Publisher, Outlook, Tools, Certified Phlebotomy Technician, Certified Notary Public/Delaware, Certificate of Training 50 hours RAINN
- Medicare and Medicaid Applications
Timeline
Social Worker
Rockford Center
05.2023 - Current
Social Work Intern
Lian Dante Foundation
01.2022 - 12.2022
Crisis Intervention Specialist
RAINN
01.2021 - 12.2021
Access Coordinator/Admitting
Christiana Care Hospital
04.2016 - 04.2023
Front desk/Receptionist
Express Urgent Care
01.2015 - 03.2016
Patient Care Technician
Montefiore Medical Center
08.2007 - 09.2008
Data Specialist Clerk/Euro Desk
JP Morgan Chase
10.2000 - 06.2004
M.S.W - Social Worker
Fordham University
M.B.A - Health Care Management, Health Care Administration
Monroe College
Bachelor of Science - Healthcare Administration
Monroe College
Associate of Applied Science - Medical Admistration
Monroe College
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