Michelle Serna
Supply Chain Manager
Berlin,
Summary
Currently a Supplier Management Manager, demonstrating adeptness in maximizing operational efficiency, fostering strategic relationships, and driving continuous improvement initiatives for global companies across >50 countries with billions of euros in yearly revenues. Demonstrated track record in Operations and Procurement leadership from prior 5+ years of experience at GE. Strong strategic planning skills, stakeholder management abilities, and an MBA from Rotterdam School of Management contribute to a solid foundation in driving results. Intending to leverage diverse experience and leadership skills for a successful transition into your company.
Overview
9
9
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Global Supplier Management Manager
Delivery Hero
Berlin
04.2022 - Current
- Pioneered Supplier Portal launch, driving strategy, analysis, and vision, resulting in 40+ adoption and +50% manual effort savings within 3 months
- Created Supplier Performance Dashboard, enhancing global visibility of critical metrics like OTIF, improving supplier performance management and decision-making
- Led successful strategy which resulted in over 70% adoption of Finance tool in MENA, optimizing financial processes and enhancing efficiency
Lead Materials Planning & Execution Specialist
GE Transportation
Monterrey
02.2020 - 12.2020
- Improved material availability by 25% by analyzing/forecasting data history, making recommendations and changes if needed
- Successfully reduced 30% of shipped lines from DCs by coordinating cross-functional teams within international matrix organization
Wedding Coordinator
Kim Garcia Events
Monterrey
06.2019 - 12.2020
- Developed and adhered to timelines to keep ceremony and reception of avg. 300+ guests running smoothly
- Delivered exceptional client service during interactions, remaining calm and poised in all situations
- Coordinated with 20+ vendors to make sure necessary items were available on day of event
Lead Materials Management Specialist
GE Transportation
Monterrey
12.2017 - 01.2020
- Reduced minimum order quantities by 20% after coordinating optimization project, generating savings of US$120K
- Developed simplification tool that saved 15 hours of work per week, resulting in 5% on-time delivery metric improvement
Procurement Specialist
GE Transportation
Monterrey
05.2015 - 11.2017
- Achieved 50% of reduction on past dues while dealing with 1,300 items from 60 different vendors
- Innovated idea to get rid of defective material effectively, yielding approx. 30% of savings to company, and resulted in invitation from Procurement Manager to get certified for Lean Six Sigma
Brand Marketing Coordinator
PepsiCo
Monterrey
09.2014 - 04.2015
Operations Cast Member
Walt Disney World
Orlando
05.2014 - 08.2014
- Delivered customer service at its highest level by operating attractions, delivering lengthy spiels to customers prior to boarding attractions, and interacting with guests from all over the world
Education
MBA - Business Administration
Rotterdam School of Management
Rotterdam, NL 01.2021 - 2022.03
Bachelor of Science - International Business
Tecnológico De Monterrey
Monterrey, MX 08.2010 - 2015.05
Skills
Supply Chain Management
undefinedCertification
Foundations of Project Management by Google
Timeline
Foundations of Project Management by Google
06-2022
Global Supplier Management Manager
Delivery Hero
04.2022 - Current
MBA - Business Administration
Rotterdam School of Management
01.2021 - 2022.03
Lean Six Sigma - Green Belt by GE
07-2020
Lead Materials Planning & Execution Specialist
GE Transportation
02.2020 - 12.2020
Wedding Coordinator
Kim Garcia Events
06.2019 - 12.2020
Lead Materials Management Specialist
GE Transportation
12.2017 - 01.2020
Procurement Specialist
GE Transportation
05.2015 - 11.2017
Brand Marketing Coordinator
PepsiCo
09.2014 - 04.2015
Operations Cast Member
Walt Disney World
05.2014 - 08.2014
Bachelor of Science - International Business
Tecnológico De Monterrey
08.2010 - 2015.05
Similar Profiles
Alok SharmaAlok Sharma
Senior Software Engineer at Delivery HeroSenior Software Engineer at Delivery Hero
Hasif Seyd MohammedHasif Seyd Mohammed
Senior Software Engineer at Delivery HeroSenior Software Engineer at Delivery Hero
Jagdish kumarJagdish kumar
Delivery Rider at Delivery HeroDelivery Rider at Delivery Hero
Anubha GuptaAnubha Gupta
Engineering Manager at Delivery HeroEngineering Manager at Delivery Hero
Samiran KarSamiran Kar
Data Science Manager - Global Supplier Management at Cisco Systems, Inc.Data Science Manager - Global Supplier Management at Cisco Systems, Inc.