Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miguel Lorente

Miguel Lorente

Eindhoven

Summary

System Owner with +6 years of customer service experience in EUV-Lithography technology at TRUMPF Group for semiconductor industry worldwide. Highly-organized, customer-oriented and with a high level of responsibility and integrity. Able to deal with high pressure in a dynamic environment.

Overview

6
6
years of professional experience

Work History

EUV System Owner

TRUMPF Nederland B.V.
Veldhoven, Netherlands
2023.01 - Current

- Cycle Time responsible for CO2-Drive Laser installations.

- Reporting daily on system progress and creating clear help requests.

- Challenging counterparts during escalations, ensuring that correct actions are taken, and all backup scenarios are planned.

- Maintaining data on systems for data analysis (e.g. PowerBI dashboards).

- Managing change introductions (e.g. NPI process).

- Production planning hand in hand with ASML factory.

EUV SAT engineer

TRUMPF Nederland B.V.
Veldhoven, Netherlands
2022.01 - 2022.12

Expert SAT engineer for EUV-CO2 Drive Laser systems, providing technical customer oriented support to ASML. As lead engineer, provide Knowledge Transfer and OJT to skill up the less-experienced TRUMPF SAT engineers, with a strong focus on Cycle Time and a continuous improvement mindset. Proactive support at TNL EUV P&Q department when SAT workload decreased.

EUV 3rd Line Customer Service Engineer (Post-SAT)

TRUMPF Taiwan Industries Co., Ltd.
Hsinchu, Taiwan (R.O.C.)
2019.04 - 2021.12

Long Term Assignment (LTA) at TRUMPF Taiwan (TTW). EUV CO2-Drive Laser specialist support and interface to ASML Taiwan Customer Service department and end-customer TSMC. Lead engineer for ASML CS team (20+ engineers) during post-SAT escalations on TSMC´s production systems in Hsinchu, Taichung and Tainan. Contact window with TLSM Service and R&D with regard to installations, upgrades post-SAT, new projects implementation and project management.

EUV COM/SAT Field Service Engineer

TRUMPF Lasersystems Semiconductor Manufact. GmbH
Ditzingen, Germany
2017.10 - 2019.03

Worldwide technical support for EUV-Lithography CO2-Drive Laser
systems. Commissioning, SAT, implementation of retrofits and upgrades at end-customer sites (Intel, Samsung, TSMC, ASML, IMEC). Providing knowledge transfer to local TRUMPF engineers.

Education

Online professional certificate program - International Leadership and Organizational behavior

University of Bocconi
Bocconi, Italy

Online professional certificate program - Succesful Negotiation: Essential strategies and skills

University of Michigan
Michigan, US

Bachelor of Science - Mechanical Engineering

Miguel Hernandez University (UMH)
Elche, Spain

Skills

    - Interpersonal and cross-cultural communication

    - Decision making

    - Problem solving

    - Active listening

    - Mentoring

    - Negotiation

    - Conflict management

    - Highly organized

    - Cooperative

    - Integrity

    - Empathy


Languages

English
Fluent
Spanish
Native
German
Intermediate

Timeline

EUV System Owner

TRUMPF Nederland B.V.
2023.01 - Current

EUV SAT engineer

TRUMPF Nederland B.V.
2022.01 - 2022.12

EUV 3rd Line Customer Service Engineer (Post-SAT)

TRUMPF Taiwan Industries Co., Ltd.
2019.04 - 2021.12

EUV COM/SAT Field Service Engineer

TRUMPF Lasersystems Semiconductor Manufact. GmbH
2017.10 - 2019.03

Online professional certificate program - International Leadership and Organizational behavior

University of Bocconi

Online professional certificate program - Succesful Negotiation: Essential strategies and skills

University of Michigan

Bachelor of Science - Mechanical Engineering

Miguel Hernandez University (UMH)
Miguel Lorente