Mike Price
Newark
Summary
Dynamic and results-driven professional with a strong customer service focus, honed at Buffalo Wild Wings. Proven ability to enhance team efficiency through effective mentoring and process improvements. Skilled in navigating complex logistics and building relationships, ensuring optimal operations and customer satisfaction. Committed to safety and excellence in all endeavors.
Overview
10
10
years of professional experience
Work History
Driver
Industrial Transport Services
03.2023 - Current
- Learned and adhered to safety protocols while operating vehicles.
- Navigated routes efficiently, minimizing travel time and fuel consumption.
- Communicated effectively with dispatch regarding route updates and delays.
- Adapted quickly to changing schedules and last-minute requests from management.
- Demonstrated commitment to customer service during interactions at delivery points.
Driver
Cowan Systems
02.2022 - 03.2023
Driver
Schneider Trucking
02.2021 - 03.2022
Shift Manager
Buffalo Wild Wings
04.2015 - 07.2019
- Supervised daily operations to ensure optimal workflow and team efficiency.
- Trained and mentored new employees on operational protocols and safety standards.
- Implemented process improvements resulting in reduced downtime and enhanced productivity.
- Coordinated shift schedules to align staffing with peak operational demands.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Bachelor of Science - Computer Network Security
Wilmington University
New Castle, DE06-2019
Skills
- Customer service focus
- Relationship building
- Team development
- Customer support
- Teamwork and collaboration
- Project management
- Energetic and enthusiastic
- Mentoring and coaching
- Interpersonal skills
Timeline
Driver
Industrial Transport Services
03.2023 - Current
Driver
Cowan Systems
02.2022 - 03.2023
Driver
Schneider Trucking
02.2021 - 03.2022
Shift Manager
Buffalo Wild Wings
04.2015 - 07.2019
Bachelor of Science - Computer Network Security
Wilmington University
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