Master of Science - Biological Resources
Rhine-Waal University of Applied Sciences
Kleve, Germany09-2027
mikela dema
Kleve
Education
Bachelor of Science - Biochemistry
Universiteti I Shkodres "Luigj Gurakuqi"
Shkoder, Albania10-2022
Summary
- Dynamic professional with experience as a Tour Guide at Shkodra Travel&Tours, adept at public speaking and engaging diverse audiences. Proven ability to enhance visitor experiences through informative presentations and exceptional communication. Skilled in logistics coordination and problem-solving, ensuring seamless operations and high guest satisfaction.
- Developed critical skills in clinical laboratory environment, including precise specimen handling and data analysis. Strong problem-solving abilities and attention to detail, ready to transition into new field and apply these skills effectively. Versatile and adaptable, capable of thriving in diverse professional settings.
- Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments.
Skills
- Public speaking
- Presentation skills
- Local history
- Exceptional communication
- Adaptable to change
- Immunology testing
- Laboratory information systems
- Microbiology techniques
Work History
Tour Guide
Shkodra Travel&Tours
Shkoder, Albania
04.2023 - 10.2023
- Guided diverse groups through cultural and historical sites, enhancing visitor engagement and knowledge.
- Developed and delivered informative presentations on local history, traditions, and attractions.
- Coordinated logistics for tours, ensuring smooth operations and guest satisfaction.
- Assisted in creating promotional materials to attract new clients and promote services.
Medical Laboratory Assistant
Medical Laboratory "Ida"
Shkoder, Albania
03.2023 - 06.2023
- Prepared and processed laboratory samples for accurate testing results.
- Assisted in maintaining laboratory equipment to ensure optimal performance.
- Conducted routine quality control checks on reagents and supplies.
- Documented test results and maintained accurate laboratory records.
- Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
Sales Agent
Opportunity
Shkoder, Albania
05.2021 - 09.2021
- Engaged with customers through active listening to build rapport and trust during interactions.
- Adapted quickly to new product lines, ensuring accurate information delivery to customers.
- Negotiated prices, terms of sales and service agreements.
Sports
I’ve always loved sports, both playing and watching. Being part of a team has taught me a lot—how to work well with others, stay disciplined, think strategically, and keep my cool under pressure. Those lessons carry over into my work, helping me communicate effectively and stay committed to doing my best.
Languages
English
Advanced (C1)
Albanian
Bilingual or Proficient (C2)
Italian
Upper intermediate (B2)