Milan Sitaula
A Good Learner
Doha,Qatar
Summary
Experienced in managing transactions and customer interactions with precision and care, ensuring a seamless service experience. Skilled at maintaining composure under pressure and resolving customer concerns quickly to uphold high satisfaction levels. Committed to delivering efficient service with a friendly demeanour, combining strong organisational abilities and an attentive approach to meet the varied needs of customers. Adept at supporting team operations in dynamic retail and hospitality environments.
Overview
4
4
Languages
Work History
Cashier
Bob burger restaurant
2020 - 2022
- Provided excellent customer service, addressing inquiries and resolving issues promptly to enhance customer satisfaction
- Processed cash and card payments accurately and efficiently, ensuring a smooth checkout experience for customers
Cleaning Team Leader
Emrill Services
2017 - 2019
- Built and maintained strong customer relationships through personalised service and attentive communication.
Security Guard
SASA SECURITY SERVICES
2023 - 2025
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Bachelor in Management - Commerce
Unique College
Jhapa11-2017
Skills
Customer service
Cash handling
Sales support
Problem solving
Time management
References
Sameer, Adhikari, Chef, sameeradhikari47@gmail.com, 97466456042, St Regis, Doha, Qatar
Disclaimer
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.
Courses
- Basic computer
- Utilised basic spreadsheet and word processing software to maintain sales and cash handling records
- Demonstrated proficiency in fundamental computer applications relevant to the role
Timeline
Cashier
Bob burger restaurant
2020 - 2022
Cleaning Team Leader
Emrill Services
2017 - 2019
Security Guard
SASA SECURITY SERVICES
2023 - 2025
Bachelor in Management - Commerce
Unique College