Milena Fertsch
Nuremberg
Summary
Motivated and disciplined International Business student who has experience in fostering teamwork and collaboration among peers and volunteers, while also excelling in organizational skills and problem-solving. Demonstrated ability in mentoring other students and therefore obtained skills in interpersonal communication, contributing to positive outcomes and workplace culture. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Cinema Worker
Cineplex Amberg, Germany
08.2022 - 09.2023
- Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
- Handled customer inquiries professionally and knowledgeably, resolving issues promptly to maintain positive relationships with patrons.
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Contributed to a positive workplace culture by consistently demonstrating respect, support, and professionalism towards coworkers and supervisors.
Peer Tutor
Students
10.2021 - 08.2023
- Helped students prepare for quizzes and examinations.
- Assisted other students with homework and provided supplementary instruction for the subjects French and English.
- Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
- Transmitted good study habits to the students.
Volunteer
High School
09.2018 - 07.2021
- Assisted with organizing students´books in the primary library.
- Obtained first important skills regarding organization and management.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Education
Bachelor of Science - International Business Studies
Friedrich-Alexander-Universität
Nuremberg, Germany08.2026
Skills
- Scheduling flexibility
- Excellent customer service
- Teamwork and Collaboration
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Interpersonal Skills
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Advanced (C1)
French
Upper intermediate (B2)
Russian
Elementary (A2)
Timeline
Cinema Worker
Cineplex Amberg, Germany
08.2022 - 09.2023
Peer Tutor
Students
10.2021 - 08.2023
Volunteer
High School
09.2018 - 07.2021
Bachelor of Science - International Business Studies
Friedrich-Alexander-Universität
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