Summary
Overview
Work History
Education
Skills
Timeline
Generic
Minal Narang

Minal Narang

Berlin

Summary

Individual with experience in customer service and sales-marketing Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.


Personable Recruiter intern in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Restaurant-Mitarbeiter

Mcdonald's Deutschland LLC
Berlin
2019.09 - Current

Arbeite im McCafé® und helfe in der Küche, an der Kasse und am McDrive®

Talent Acquisition Recruiter Intern

Amazon web services
Berlin
2022.08 - 2023.08
  • Amazon Web Services( AWS) is world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers including the fastest-growing start-ups, large enterprises, and leading government agencies are using AWS to lower costs, become more agile, and innovate faster.

    Responsibilities:
  • Strategic Sourcing on some of the Public sector roles for Benelux, Nordics,Dach region (EMEA)
  • ATS used - Beamery, LinkedIn Recruiter, HireEZ, SeekOut
  • Focused on hiring diverse candidates for technical and non-technical roles
  • Handling incoming applications and collating received documentation
  • Organizing interview appointments
  • Minuting interviews, meetings, and discussions
  • Maintaining ongoing contact with candidates
  • Organizing or conducting reference checks
  • Preparing regular reports on ongoing recruitment activities
  • Skills: Screening · IT Recruitment · Diversity & Inclusion · Phone Screening · Technical Recruiting · LinkedIn Recruiter · Beamery · HireEZ · Seekout · Scheduling · Sourcing · Strategic Sourcing · Human Resources (HR) · Recruiting · Microsoft PowerPoint · Communication · Microsoft Excel · Teamwork · Sourcing · Strategic Sourcing · Recruiting · Microsoft Office · Leadership · Talent Sourcing

Warehouse Operations

Flink
Berlin
2021.11 - 2022.07
  • Flink Expansion 10 GmbH, Berlin, Berlin
    • You carry out incoming and outgoing goods,
    check and sort the goods and ensure proper
    storage
    • You pick the goods for our stores on industrial
    trucks
    • You pack the goods and ensure that they are
    transported safely and on time
    • You support the further development of service
    quality and the safeguarding of processes Flink Expansion 10 GmbH, Berlin, Berlin • You carry out incoming and outgoing goods, check and sort the goods and ensure proper storage • You pick the goods for our stores on industrial trucks • You pack the goods and ensure that they are transported safely and on time • You support the further development of service quality and the safeguarding of processes
  • Skills: Operations Management · Slack · Food Quality · Inventory Management · Logistics Management · inbound · outbound · Store Management · Problem Solving · Microsoft Word · Customer Service · Teamwork

Technical Recruiter

PressForward.Works
Berlin
2021.03 - 2021.09
  • Coordinated with IT team leaders to forecast hiring needs and department goals
  • Built and executed sourcing, assessment and closing approaches to manage return on investment expectations
  • Operated as trusted advisor and subject matter expert to build strong and credible relationships with senior leaders, hiring managers and critical stakeholders

Sales and Marketing Representative

LG Electronics India Pvt.Ltd
Jalandhar
2018.10 - 2019.08

* showing the customer the features and benefits that support customer needs establishing during the qualifying process.

  • Explaining the various features as the customer uses the merchandise while continuing to qualify and eliminate objections.
  • Helping the customers make an informed decision based on their and want with the best product knowledge.
  • Creating managing and executing plans to increase sales and conversion percentages.
  • Setting the specific goals for store performance, customer satisfaction, and coworker development.

Sales and Marketing Representative

Samsung Electronics India Pvt.Ltd
Jalandhar
2016.09 - 2018.09

* Sell products and services in a retail store, kiosk, and/or event environments

  • Maintain professional interaction with both customers and fellow employees
  • Meet or exceed personal sales goals on a monthly basis
  • Courteously welcome customers and offer assistance
  • Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
  • Help customers make selections by building customer confidence
  • Contribute to team effort by accomplishing related results as needed
  • Responsible for accurately tracking and communicating all activity to Retail Operations
  • Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
  • Responsible for submitting all paperwork completely and accurately
  • Meet established monthly/weekly sales quota/goals
  • Customer/client satisfaction based on rejection percentage and substantiated complaints

Sales Service Representative

Hewlett-Packard store
Phagwara
2014.04 - 2016.09

Selling the HP products and services portfolio, including desktops, laptops, monitors, printers, ink and toner, services and accessories, to Small Business and Consumer customers.

Building, growing, and maintaining positive relationships with customers while driving revenue and margin generation.

Executing inbound/outbound calls and emails with the goal of selling to new prospects and/or upgrading existing customers' products and services.

Implementing a consistent approach to identifying, evaluating, and recommending solutions based on customer needs.

Computer Technical Specialist

SUPERDOT COMPUTERS
Jalandhar
2013.05 - 2014.04

* Set up and configure computers and peripheral equipment such as printers, scanners, etc
* Perform audits and tests on computer systems, networks, and hardware to ensure it is functioning properly
* Respond to support requests and assist in troubleshooting any problems that arise
* Attempt to replicate reported technical problems and look for solutions
* Ensure all software and hardware is up-to-date and install updates as required
* Perform routine preventative maintenance to avoid system outages and failures
* Maintain computer network, system, and hardware documentation for colleagues to reference
* Train colleagues on how to effectively use computer systems and components

Education

BBA - Business Marketing

Arden University
Dessauer Str. 3-5, 10963 Berlin
2019.09 - 2023.10

DEUTSCH B1 - German Language And Literature

Volkshochschule Neukölln Berlin
Berlin
2022.05 - 2023.06

DEUTSCH B2- C1. - German Language And Literature

Volkshochschule Berlin
BERLIN
2023.11 - Current

Skills

    IT market understanding

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Timeline

DEUTSCH B2- C1. - German Language And Literature

Volkshochschule Berlin
2023.11 - Current

Talent Acquisition Recruiter Intern

Amazon web services
2022.08 - 2023.08

DEUTSCH B1 - German Language And Literature

Volkshochschule Neukölln Berlin
2022.05 - 2023.06

Warehouse Operations

Flink
2021.11 - 2022.07

Technical Recruiter

PressForward.Works
2021.03 - 2021.09

Restaurant-Mitarbeiter

Mcdonald's Deutschland LLC
2019.09 - Current

BBA - Business Marketing

Arden University
2019.09 - 2023.10

Sales and Marketing Representative

LG Electronics India Pvt.Ltd
2018.10 - 2019.08

Sales and Marketing Representative

Samsung Electronics India Pvt.Ltd
2016.09 - 2018.09

Sales Service Representative

Hewlett-Packard store
2014.04 - 2016.09

Computer Technical Specialist

SUPERDOT COMPUTERS
2013.05 - 2014.04
Minal Narang