Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Mirana Rakotozafy

Mirana Rakotozafy

Steinbeckerstrasse 7, Greifswald,Mecklenburg Vorpommern

Summary

PhD student in Chemistry Biology at the University of Antananarivo-Madagascar, currently doing a one-year research stay at the University of Greifswald - Germany, up to the end of September 2024. Having good knowledge of organic Chemistry, namely medicinal phytochemistry and natural substances, but also of Biology, namely antimicrobial, antiinflammatory and antiproliferative assays.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

MADA M Value Madagascar
12.2017 - 10.2022
  • Customer service for an online sales website. Resolved customer complaints with empathy, resulting in increased loyalty and repeated business.
  • Managed approximately 8 incoming calls or emails per hour
  • Acquirement of good communication skills and professional maturity from that experience.

Education

Ph.D. - Phytochemistry And Biology

University of Antananarivo
Madagascar
06.2025

Master of Science - Phytochemistry And Biology

University of Antananarivo
Madagascar
09.2018

Master of Science - Water And Environment Engineering

University of Antananarivo
Madagascar
11.2016

Bachelor of Science - Chemistry

University of Antananarivo
Madagascar
02.2014

Skills

Backgrounds in chemical separation technics, spectroscopy and Biological assays :

  • Liquid-liquid separation,
  • Solid Phase Extraction,
  • Chromatography (silica gel column, flash, HPLC, TLC)
  • Structural identifications of organic compounds with MS, NMR, UV, IR
  • Antimicrobial, antioxidant, antiinflammatory, antiproliferative (CVS assay)

Languages

English
Advanced (C1)
German
Intermediate (B1)
French
Bilingual or Proficient (C2)

Timeline

Customer Service Representative

MADA M Value Madagascar
12.2017 - 10.2022

Ph.D. - Phytochemistry And Biology

University of Antananarivo

Master of Science - Phytochemistry And Biology

University of Antananarivo

Master of Science - Water And Environment Engineering

University of Antananarivo

Bachelor of Science - Chemistry

University of Antananarivo
Mirana Rakotozafy