Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Miriam Silva

Miriam Silva

Lisbon

Summary

Value-driven multipotentialite: assertive, dynamic and dedicated.

Team player capable of managing small groups.

Overview

12
12
years of professional experience
1
1
Certification

Work History

SNO Officer

Merck
07.2018 - Current
  • Debt Collections: Management of accounts receivable, master data, collections, and reconciliations. Credit limit management, financial analysis, and reporting (internal and external).
  • Customer Service: Invoicing, handling complaints and returns management.
  • Supply Chain: Inventory management.

Chef/Pastry Chef

Several
2010 - 2017

Porto Bay Liberdade, Lisbon (2017); Hotel da Estrela, Lisbon (2016); Fitzbillies,Cambridge (2015); St Georges Care Home, Cambridge (2011 to 2014); The Sung Bar, Cambridge (2010)

skills: Cooking in a fast-paced kitchens, in high-pressure environments. Manage EHTL interns and stock. Garde Manger and Pastry. Wedding cakes

Waitress

Several
01.2012 - 12.2013

Alimentum, Cambridge (2013); D’Arrys Wineshop, Cambridge (2012)

skills: Customer service. Wine recommendations. Manage reservations

Education

Bachelor - Managment

Universidade Aberta
Remote
2025

Professional Course - Administrative Technician

Citeforma
Lisbon
06.2018

NVQ2 - Professional Cookery

Cambridge Regional College
Cambridge
12.2013

Skills

Office

ERP SAP and Primavera

Certification

Certificate in Supply Chain Essentials by PMI Production Management Institute GmbH

Languages

Portuguese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

SNO Officer

Merck
07.2018 - Current

Waitress

Several
01.2012 - 12.2013

Chef/Pastry Chef

Several
2010 - 2017

Bachelor - Managment

Universidade Aberta

Professional Course - Administrative Technician

Citeforma

NVQ2 - Professional Cookery

Cambridge Regional College
Miriam Silva