Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Mishal Iqbal

Mishal Iqbal

Düsseldorf

Summary

Successful at optimizing security standards, improving planning processes and managing systems implementation. My passion is IT and technology. I am Knowledgeable about disaster recovery planning and dedicated to customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Application Manager SAP BI

Uniper IT GmbH
06.2022 - Current
  • Oversaw end-to-end application lifecycle, including requirements gathering, development, testing, and deployment, ensuring timely delivery of high-quality applications, making sure most ITIL principles are followed.
  • Led a cross-functional team of developers, testers, and support staff, fostering collaboration, knowledge sharing, and innovation to drive successful application delivery.
  • Streamlined application support processes by implementing incident management systems and establishing service level agreements, resulting in a 15% reduction in average resolution time. (Supporting in installation/ bug fix)
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Service Enabling projects into Run.
  • Developing audit proof processes.
  • Developing and maintaining Security and Operational Documents.
  • User Access management and Role creation.

Working Student Perfomance Management

Uniper Hydrogen GmbH
08.2021 - 06.2022
  • Developing and coordinating projects power-point & ping page.
  • Constructing, organizing data for new web-page Supporting Funding Radar activities ( Finding relative Funding programs).
  • Managing Contract data bank and Business Partner Running KYC check and partner assessment compliance.
  • Successfully implementing and communicating Process documentation sample in folders.
  • Conducting Monthly HPC and making Power BI visualizations.

Internship Digital Marketing & Product Management

Wabco/ZF
03.2020 - 08.2020
  • Data Management on PIM icony and PLM.
  • Made more then 100 Sales report on Cognos by IBM.
  • Reporting and extracting data on SAP.
  • Assisted managers in applying new marketing strategies and harmonizing the website.
  • Using sales force to make monthly reports ( last time bought, used to make product drop decisions.) Jira to manage , collaborate and priorities tasks.
  • Successfully made Portfolio Sales report for 6 months ( Sales by region and product type, analytical and predictive reporting)

Education

Master of Arts - International Management And Information System

South Westphalia University of Applied Sciences
Soest, Germany
05.2022

Bachelor of Arts - Business Administration And Management

Bahria University
Islamabad,Pakistan
04.2017

Skills

  • Remote Office Availability
  • Problem-Solving
  • MS Office
  • Customer Service
  • Teamwork and Collaboration
  • Scrum
  • Power BI
  • Tagetik and Core Archive for Sap
  • Interpersonal Communication

Languages

English
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
German
Intermediate (B1)

Certification

  • ITIL V4
  • SAC01 "Introduction to SAP Analytics Cloud"

Timeline

Application Manager SAP BI

Uniper IT GmbH
06.2022 - Current

Working Student Perfomance Management

Uniper Hydrogen GmbH
08.2021 - 06.2022

Internship Digital Marketing & Product Management

Wabco/ZF
03.2020 - 08.2020

Master of Arts - International Management And Information System

South Westphalia University of Applied Sciences

Bachelor of Arts - Business Administration And Management

Bahria University

Similar Profiles

CREATE PROFILE
Mishal Iqbal