Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

MISHWA PATEL

FOH
Berlin
MISHWA PATEL

Summary

Customer-savvy FOH accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Reliable FOH brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level FOH position. Ready to help team achieve company goals.

Overview

2
years of professional experience
3
years of post-secondary education
2
Languages

Work History

Mcdonalds , india
Bharuch

FOH Team Member
01.2022 - 10.2023

Job overview

  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Provided keys, map and directions to room, restaurant and pool area to acquaint guests with hotel.
  • Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
  • Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
  • Calculated billings and hotel charges and provided receipts to customers, delivering proof of transaction.
  • Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
  • Verified ID and payment preference of guests to make transactions faster and more flexible.
  • Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Registered guest information on database to maintain accuracy and tracking information.
  • Assisted staff with filing, scanning and copying documents during peak schedules to support administrative duties and utilize time management skills.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Monitored food quality and freshness throughout day.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Cleaned and organized kitchen, dining and service areas.
  • Distributed food to waiters and waitresses to serve to customers.
  • Adjusted food preparation methods in accordance with customer requests.

Education

DNICA
ANAND

Bachelor of Science from Information technology and computer application
06.2019 - 04.2022

University Overview

Skills

Guest seating arrangements

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Availability
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Timeline

FOH Team Member
Mcdonalds , india
01.2022 - 10.2023
DNICA
Bachelor of Science from Information technology and computer application
06.2019 - 04.2022
MISHWA PATELFOH