Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Additionalinformation
Timeline
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Mohamad Abou Steiti

Mohamad Abou Steiti

Offenbach am Main

Summary

Professional technical expert with robust background in field service engineering. Known for resolving technical issues efficiently and maintaining strong client relationships. Emphasizes team collaboration and reliability, flexible in meeting dynamic operational needs. Proficient in diagnostic tools, client communication, and time management.

Overview

21
21
years of professional experience

Work History

Filed service Engineer

Lich Weltweit GmbH
01.2016 - Current
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
  • Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.

Technical Team Leader (Supervisor)

ALHAYAT Pharmaceuticals
06.2005 - 03.2015
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Installed and configured operating systems and applications.
  • Researched and identified solutions to technical problems.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Sales & Service Engineer

AL MASAOOD OISS Company
10.2003 - 05.2005
  • Boosted sales revenue by building strong relationships with clients and providing tailored solutions to their needs.
  • Continuously improved technical expertise through ongoing education and professional development opportunities.
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.

Education

Master of International Business Degree -

University of Wollongong in Dubai
01.2008

Bachelor’s degree - biomedical engineering

Ajman University of Science and Technology
01.2003

Skills

  • Remote support
  • Equipment installation
  • On-site support
  • Troubleshooting and repair
  • System diagnostics
  • Equipment testing
  • Maintenance and repair

Personal Information

  • Date of Birth: 05/12/80
  • Nationality: German
  • Marital Status: Married

Languages

English
Arabic
German

Additionalinformation

Class B, Available upon request

Timeline

Filed service Engineer

Lich Weltweit GmbH
01.2016 - Current

Technical Team Leader (Supervisor)

ALHAYAT Pharmaceuticals
06.2005 - 03.2015

Sales & Service Engineer

AL MASAOOD OISS Company
10.2003 - 05.2005

Bachelor’s degree - biomedical engineering

Ajman University of Science and Technology

Master of International Business Degree -

University of Wollongong in Dubai

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Mohamad Abou Steiti