MOHAMMAD ASIF KHAN
Dammam,eastern
Summary
Driven professional with keen ability to lead teams and foster productive work environments. Demonstrates strong organizational skills and conflict resolution abilities, ensuring smooth operations. Aims to enhance team performance and contribute to company success.
Overview
10
10
years of professional experience
Work history
Supervisor Ocean Import
DSV Company
Dammam, Saudi Arabia
2022.03 - 2026.06
Operation Executive
Agility Company
Dammam, Saudi Arabia
2018.01 - 2022.03
Operation Coordinator
Agility Company
Dammam, Saudi Arabia
2016.12 - 2018.01
- Key Responsibilities
- Led team meetings, ensured clear communication amongst all members.
- Managed daily operations to increase productivity.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Identified potential risks and mitigated them through proactive measures.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Providing complete Freight Forwarding Solutions to portfolio customers related to Oil & Gas and Manufacturing Company.
- Arranging freight by Air & Sea based upon the request from assigned customers.
- Communicating with regional team in DSV network for the required services by customer and providing best possible prices to acquire the business.
- Acting as a key contact for all the assigned customers and maintaining good interaction which results growth in business.
- Visiting assigned customers for Business & performance review, future Business opportunities.
- Handling Air, & Sea Freight Import EXW Shipments from different Origins.
- Coordinating with regional team members within DSV network for the required services.
- Procuring best competitive Import rates from DSV network office for all Freight modes.
- Handling clearance activities of all Air & Sea shipments.
- Achieving customer Timelines/Deadlines for the urgent Shipments
- Maintaining good interaction/relation with customers for the growth in business.
- Follow up with DSV network office for the collection of awarded shipments on time.
- Follow up with DSV network office for the booking details with the earliest ETA to destination.
- Sending SOP to DSV network office and making sure it has been followed.
- Confirming the Draft shipping Documents as per KSA Customs regulations.
- Follow up for shipping Documents for the orders being processed.
- Follow up with Brokerage team for Pre clearance of Sea & Air shipments within limited time.
- Follow up with Transport team for smooth delivery of shipments.
- Follow up with Transport team for proof of delivery to close the job and make it ready for Invoicing.
- Updating shipments status to customers timely.
- Sending shipments status reports to customers Daily and weekly basis.
- Confirming Jobs between Origin and Destination office in DSV System.
- Filing of all Shipments with a complete set of shipment documents and necessary communication & approvals.
- Job Creation in DSV System for invoicing purpose.
- Cross checking the cost transferred for a shipment in DSV system by DSV network office.
- Follow up with billing team for invoicing the jobs within KPI.
Education
MBA - Finance & Marketing
Osmania University
Hyderabad B.Com - Comp
Kakatiya University
HyderabadIntermediate - Commerce
Board of Intermediate Education
HyderabadS.S.C - Commerce
Secondary
HyderabadSkills
- CargoWise certified specialist
- Knowledge of ERP systems
- Diploma in Computer Applications
- Organizational and planning skills
- Flexibility and the ability to adapt to changing circumstance
- Problem-solving ability
- Teamwork, tact and good interpersonal skills
- Logistics Operations
- Grievance & compliant handling
- Customer services excellence
- Operational efficiency
- Team Leadership
REFERENCES
References available upon request
Timeline
Supervisor Ocean Import
DSV Company
2022.03 - 2026.06
Operation Executive
Agility Company
2018.01 - 2022.03
Operation Coordinator
Agility Company
2016.12 - 2018.01
MBA - Finance & Marketing
Osmania University
B.Com - Comp
Kakatiya University
Intermediate - Commerce
Board of Intermediate Education
S.S.C - Commerce
Secondary