MOHAMMAD SAKHI

Adept at minimizing downtime and enhancing network performance, my tenure at Caspian Corporation showcased my ability to lead root cause analysis and implement preventive measures, reducing incident recurrence rates. Skilled in network troubleshooting and fostering a culture of continuous learning, I excel in driving operational efficiency and team collaboration. Experienced Network Technician with 2 year record working with large-scale networks where data security is priority. CCNA versed in network security, protocols and software. Extensive background working with network monitoring and authentication packages.

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Documented and resolved NOC issues which led to successful completion of my shift.

I have many hobbies to manage my stress, relieve my anxiety and have a piece of mind and also for a purpose of doing exercise I have some excellent hobbies like Swimming, Cycling, and also Motor Cycling.

I can Easily installs, manages, and tests the systems that connect computers in an organization.

Monitor client and internal networks using available tools.

Log all activities into the incident management system.

Ensure incidents are closed in a timely fashion with verification of customer satisfaction.

Must be professional, personable, and courteous at all times.

Continually look for opportunities to improve service to the customer.

Participate on special projects as needed and defined, meeting all timeline