Microsoft Office Suite
Mohammadreza salimpour
Primary Profession: Office Operations Support Specialist/Administration
Hard work isn't difficult; it's a challenge
Mohammadreza Salimpour
Summary
Motivated professional with 7+ years of experience in office operations, administration, and customer-oriented service. Proven ability to improve team performance, reduce costs, and enhance operational efficiency. Strong skills in management, communication, and problem-solving.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Cashier
McDonald's
06.2024 - Current
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets.
- Operated cash register with excellent accuracy levels.
- Streamlined checkout process for increased efficiency and reduced waiting times.
OFFICE OPERATIONS SUPPORT SPECIALIST
PARKOOK CO - PARKOOK CONSTRUCTION AND INSTALLATION COMPANY
3 2014 - 11.2019
- Employed proficient project management abilities to guarantee adherence to pertinent regulations and internal protocols, culminating in accomplished audits and minimized risks for the business
- Utilizing individual talents increased team output and project completion time by 30%
- Coordinating interview times and acting as a contact between candidates and hiring managers to support recruitment efforts
- Organizing HSE training decreased injuries and boosted productivity
- Monthly collaboration sessions increased team communication and efficiency by 25%
OFFICE ADMINISTRATION
PARKOOK CO - PARKOOK CONSTRUCTION AND INSTALLATION COMPANY
02.2012 - 03.2014
- Supported programs aimed at fostering diversity and inclusivity, creating a friendly workplace culture, and boosting employee retention
- Utilized proficient English skills to effectively communicate with international clients, fostering increased sales to foreign entities with ongoing projects and facilitating expansion into new market arenas
- Improved radio communication reduced response time, enhancing customer service
- Productivity were increased by implementing cameras and using visual documentation
- Implemented an IT system that reduced paper consumption by 95% and enhanced equipment tracking, saving money and simplifying processes
INTERNET CAFÉ STAFF
JAZIREH INTERNET CAFÉ
01.2011 - 01.2012
- Cultivated a hospitable, inclusive atmosphere, yielding favorable customer reviews and referrals
- Crafted and executed social media marketing initiatives, resulting in a uptick in foot traffic
- Assisted 50+ customers daily with computer and internet café services, resolving technical issues,and supporting students, resulting in high customer satisfaction and repeat business
Education
Master of Arts - International Business And Economics
05.2024 - Current
- 2.5 Average
Master of Science - Intercontinental Maritime Transport Management
04.2001 -
Completed University-level and Professional Development Coursework:
- Research Methods Workshop
- Statistical Package for the Social Sciences (SPSS) Workshop
- Microsoft Office Workshop
- Microsoft Windows Operating System Workshop
Thesis Statement:
- Assessing the Relationships Among Factors Influencing Port Service Quality for Shipping Companies at the Port of Bushehr Using Fuzzy DEMATEL Technique
Seminar - Research Project:
- Examining the Status of Factors Influencing the Choice of Port of Bushehr by Shipping Companies
Bachelor of Science - BUSINESS MANAGEMENT
04.2001 -
Research Project:
- Evaluation and Identification of Internal Organizational Factors Influencing the Lamp Production Department of Naron Lian Industries
Skills
Customer service excellence
Software
Microsoft Windows
SPSS
Closing statement
I am enthusiastic about the opportunity to contribute my skills and experiences, and I look forward to the possibility of discussing how my qualifications align with your organization's needs. Thank you for considering my application.
Timeline
Cashier - McDonald's
06.2024 - Current
Schmalkalden University - Master of Arts, International Business And Economics
05.2024 - Current
OFFICE ADMINISTRATION - PARKOOK CO - PARKOOK CONSTRUCTION AND INSTALLATION COMPANY
02.2012 - 03.2014
INTERNET CAFÉ STAFF - JAZIREH INTERNET CAFÉ
01.2011 - 01.2012
Persian Gulf University - Master of Science, Intercontinental Maritime Transport Management
04.2001 -
Payam Noor University - Bachelor of Science, BUSINESS MANAGEMENT
04.2001 -
OFFICE OPERATIONS SUPPORT SPECIALIST - PARKOOK CO - PARKOOK CONSTRUCTION AND INSTALLATION COMPANY
3 2014 - 11.2019