Microsoft Office Suite
Mohammadreza salimpour
Primary Profession: Office Operations Support Specialist/Administration
Hard work isn't difficult; it's a challenge
Mohammadreza Salimpour
Summary
Motivated professional with 7+ years of experience in office operations, administration, and customer-oriented service. Proven ability to improve team performance, reduce costs, and enhance operational efficiency. Strong skills in management, communication, and problem-solving.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Cashier
McDonald's
06.2024 - Current
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets.
- Operated cash register with excellent accuracy levels.
- Streamlined checkout process for increased efficiency and reduced waiting times.
OFFICE OPERATIONS SUPPORT SPECIALIST
PARKOOK CO - PARKOOK CONSTRUCTION AND INSTALLATION COMPANY
3 2014 - 11.2019
- Employed proficient project management abilities to guarantee adherence to pertinent regulations and internal protocols, culminating in accomplished audits and minimized risks for the business
- Utilizing individual talents increased team output and project completion time by 30%
- Coordinating interview times and acting as a contact between candidates and hiring managers to support recruitment efforts
- Organizing HSE training decreased injuries and boosted productivity
- Monthly collaboration sessions increased team communication and efficiency by 25%
OFFICE ADMINISTRATION
PARKOOK CO - PARKOOK CONSTRUCTION AND INSTALLATION COMPANY
02.2012 - 03.2014
- Supported programs aimed at fostering diversity and inclusivity, creating a friendly workplace culture, and boosting employee retention
- Utilized proficient English skills to effectively communicate with international clients, fostering increased sales to foreign entities with ongoing projects and facilitating expansion into new market arenas
- Improved radio communication reduced response time, enhancing customer service
- Productivity were increased by implementing cameras and using visual documentation
- Implemented an IT system that reduced paper consumption by 95% and enhanced equipment tracking, saving money and simplifying processes
INTERNET CAFÉ STAFF
JAZIREH INTERNET CAFÉ
01.2011 - 01.2012
- Cultivated a hospitable, inclusive atmosphere, yielding favorable customer reviews and referrals
- Crafted and executed social media marketing initiatives, resulting in a uptick in foot traffic
- Assisted 50+ customers daily with computer and internet café services, resolving technical issues,and supporting students, resulting in high customer satisfaction and repeat business
Education
Master of Arts - International Business And Economics
05.2024 - Current
- 2.5 Average
Master of Science - Intercontinental Maritime Transport Management
04.2001 -
Completed University-level and Professional Development Coursework:
- Research Methods Workshop
- Statistical Package for the Social Sciences (SPSS) Workshop
- Microsoft Office Workshop
- Microsoft Windows Operating System Workshop
Thesis Statement:
- Assessing the Relationships Among Factors Influencing Port Service Quality for Shipping Companies at the Port of Bushehr Using Fuzzy DEMATEL Technique
Seminar - Research Project:
- Examining the Status of Factors Influencing the Choice of Port of Bushehr by Shipping Companies
Bachelor of Science - BUSINESS MANAGEMENT
04.2001 -
Research Project:
- Evaluation and Identification of Internal Organizational Factors Influencing the Lamp Production Department of Naron Lian Industries
Skills
Customer service excellence
Adaptability
Reliability
Problem-solving abilities
Training and mentoring
Customer Satisfaction
Product Upselling
Written and verbal communication
Cash handling and management
Reliability and punctuality
Reports and documents
Microsoft Office products
Software
Microsoft Windows
SPSS
Closing statement
I am enthusiastic about the opportunity to contribute my skills and experiences, and I look forward to the possibility of discussing how my qualifications align with your organization's needs. Thank you for considering my application.
Timeline
Cashier - McDonald's
06.2024 - Current
Schmalkalden University - Master of Arts, International Business And Economics
05.2024 - Current
OFFICE ADMINISTRATION - PARKOOK CO - PARKOOK CONSTRUCTION AND INSTALLATION COMPANY
02.2012 - 03.2014
INTERNET CAFÉ STAFF - JAZIREH INTERNET CAFÉ
01.2011 - 01.2012
Persian Gulf University - Master of Science, Intercontinental Maritime Transport Management
04.2001 -
Payam Noor University - Bachelor of Science, BUSINESS MANAGEMENT
04.2001 -
OFFICE OPERATIONS SUPPORT SPECIALIST - PARKOOK CO - PARKOOK CONSTRUCTION AND INSTALLATION COMPANY
3 2014 - 11.2019