Mohammed Yakub Ali
Data Center Engineer – EMEAL IT Operations
Munich
Summary
Technically skilled IT Operations Engineer with extensive experience in enterprise Windows Server administration, Active Directory infrastructure, and domain controller lifecycle management. Expert in designing, deploying, and troubleshooting Group Policy Objects (GPOs) to enforce security, compliance, and operational standards. Proficient in DNS, DHCP, WINS, and Kerberos authentication services, with strong expertise in replication health monitoring. Experienced in managing multi-domain Active Directory environments across EMEA regions, including domain controller upgrades, replication, and access control. Skilled in ITIL-driven environments, focusing on operational excellence, incident resolution, and system availability.
Overview
2026
2026
years of professional experience
3
3
Certifications
Work History
EMEAL IT Operations – Data Center Engineer
NTT DATA Deutschland SE
Munich
2022 - Current
- Operate and maintain Windows Domain Controllers across EMEA, ensuring replication health, authentication stability, and compliance with corporate policies.
- Support the Part Data Operation team during server migration from MUC1 to MUC2 Data Center, ensuring minimal disruption and successful cutover.
- Collaborated with onsite SNM System teams to provide physical assistance for hardware relocation and troubleshooting.
- Deploy, and optimize Group Policy Objects (GPOs) to enforce security baselines, desktop configurations, and application deployments.
- Manage NTFS and share permissions across departments, ensuring secure and consistent access in multi-domain environments.
- Support OS upgrades, and compliance audits across EMEA data centers.
- Managing Veeam Backup & Replication for Virtual environments, ensuring reliable backups and recovery.
- Supported troubleshooting of backup failures and disk performance issues.
- Handled VM VDIs provisioning, resizing and migration across VMware Infrastructure.
- Collaborate with regional IT teams to resolve incidents, manage problems, and implement changes in line with ITIL processes.
Desktop Support Engineer
NTT DATA GmbH
01.2013 - 01.2022
- Delivered enterprise level desktop support, including internal applications, hardware, and software.
- Administered SCCM infrastructure including Distribution Points, application packaging, Windows OS deployment, driver updates, and system imaging.
- Worked with IT Identity & Applications for User Accounts and email IDs. Created knowledge base articles to improve team efficiency and end-user support.
- Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Desktop Support Engineer
NTT DATA Keane India Ltd
01.2010 - 01.2013
- Delivered desktop support for enterprise clients, resolving hardware, software, network, and internal application issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.
- Walked individuals through basic troubleshooting tasks.
- Troubleshot potential problems and eliminated before issues escalated or cascaded.
Skills
Certification
Microsoft Certified: Azure Fundamentals (AZ-900)
Timeline
Desktop Support Engineer
NTT DATA GmbH
01.2013 - 01.2022
Desktop Support Engineer
NTT DATA Keane India Ltd
01.2010 - 01.2013
EMEAL IT Operations – Data Center Engineer
NTT DATA Deutschland SE
2022 - Current
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