MOHD SAYEDUR RAHMAN REMON
Berlin
Summary
Results-oriented IT Engineer in implementing, and optimizing complex systems. Adept at enhancing operational efficiency through strategic technology solutions. Committed to staying at the forefront of technological advancements to drive innovation and deliver superior results. Known for collaborating cross-functionally to achieve project milestones and exceed organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Client IT Coordinator
Free2move (formerly Share Now GmbH)
12.2021 - Current
- Proficient in Okta Identity and Access Management, adept at configuring various application types within the Okta ecosystem, ensuring seamless single sign-on validation, user provisioning, and troubleshooting password synchronization.
- Skilled in utilizing Jamf Pro MDM solution alongside additional Jamf applications like Jamf Connect and Jamf Protect to efficiently manage macOS and iOS deployments, including proprietary application installations, security patching, and updates.
- Proactively created and enhanced Confluence documentation to facilitate end-user support and administrative processes, ensuring comprehensive knowledge sharing within the organization.
- Well-versed in troubleshooting Google Workspace applications such as Google Drive and Google Calendar, ensuring uninterrupted productivity within the organization.
- Proficient in addressing user requests via Jira Service Desk and Slack, offering timely and effective resolutions to ensure smooth operations.
- Capable of troubleshooting a wide range of hardware issues spanning networks, computers, printers, and other peripherals, ensuring optimal functioning of organizational infrastructure.
Debug Tool Deployment (Intern)
Volocopter
06.2021 - 10.2021
- Utilized Python to enhance existing tools and introduce new features, contributing to the efficiency of our debugging processes
- Leverage Git and GitHub for version control, ensuring collaborative development and efficient code management
- Conduct thorough research on current workflows in the test bench and flight test data evaluation, providing valuable insights for continuous improvement.
Network Engineer (NOC)
Bangla Trac Communications Ltd
07.2015 - 08.2018
- Proficient in provisioning, call testing, and troubleshooting routing issues to ensure seamless communication and connectivity
- Monitor hardware issues, conduct data analysis, and generate comprehensive reports for informed decision-making
- Provide technical assistance and configure equipment according to client requirements, ensuring optimal performance
- Utilize MySQL for generating detailed reports to facilitate data-driven insights and decision-making
- Strong ability to diagnose server or network alerts, events or issue
- Making recommendations for improvements in organizational productivity and the network
- Maintain network security systems, processes and prepare associate documentation for all work.
Education
M.SC. in Media Technology -
Technische Universität Ilmenau
01.2021
B.SC. in Electronics & Telecommunication -
North South University
08.2014
Skills
- OKTA
- Jamf
- Google Workspace
- Slack
- Jira
- Confluence
- Scripting
- Python
- Git
- Networking
- Windows OS
- MacOS
- Microsoft 365
- Active Directory
ADDITIONAL SKILLS
- Creative
- Teamwork
- Flexible
- Organized
- Problem Solver
Certification
- OKTA Certified Professional
- Jamf Certified Associate
Languages
English
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
Client IT Coordinator
Free2move (formerly Share Now GmbH)
12.2021 - Current
Debug Tool Deployment (Intern)
Volocopter
06.2021 - 10.2021
Network Engineer (NOC)
Bangla Trac Communications Ltd
07.2015 - 08.2018
M.SC. in Media Technology -
Technische Universität Ilmenau
B.SC. in Electronics & Telecommunication -
North South University
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