Mohit Bansal

• "Successfully generated €617,000 in new revenue to date through strategic outreach via telephone, email campaigns, lead generation, and social media engagement on a global scale."
• Qualified and managed inbound leads, maintaining a 29% sales conversion rate through personalized follow-ups.
• Developed loyalty programs and incentive models, leading to up to a 397% increase in quarterly sales.

• Provided first-contact support for applicants, scheduling follow-up meetings and handling inquiries.
• Successfully generated leads through email campaigns and cold calling, achieving a 159% increase in sales inquiries.
• Coordinated CRM entries and organized team mailboxes to streamline communication.
• Assisted with administrative tasks, including sales forecasting and process optimization, to enhance team productivity.
• Maintained data accuracy in Salesforce, generating reports and insights to improve recruitment effectiveness.

• Negotiated customer contracts, increasing retention rates by 387%.
• Developed predictive models for customer behavior, achieving a 93% improvement in retention.

Recovered $348,000 in outstanding debts through effective negotiation and communication strategies.

Delivered exceptional customer service, surpassing KPIs and fostering strong client relationships.