Momodu Mansaray
Dover
Summary
Dynamic professional with extensive experience in utilization management and healthcare, dedicated to fostering effective team collaboration and achieving impactful results through strategic oversight and adherence to industry standards. Expertise in data analysis, case management, and regulatory compliance ensures the delivery of high-performance outcomes while adapting to evolving challenges. Committed to cultivating a culture of excellence and continuous improvement, driving initiatives that enhance operational efficiency and quality of care. Proven ability to navigate complex environments with reliability and a results-driven mindset.
Overview
8
8
years of professional experience
Work History
Mental Health Technician
Dover Behavioral Health
Dover, DE
02.2026 - Current
- Monitored patient behavior and emotional well-being to ensure safety and compliance with treatment plans.
- Assisted in implementing therapeutic activities promoting engagement and recovery among patients.
- Collaborated with multidisciplinary teams to develop individualized care strategies for diverse patient populations.
- Assist in the admission process, including vital sign assessment, safety searches, specimen collection, and patient orientation.
Senior External Relations Officer
Sierra Leone National Shipping Company
Cline Town Freetown
03.2020 - 10.2022
- Produced comprehensive weekly reports that informed business strategies. Identified and addressed customer needs through regular evaluations of potential and existing clients.
- Analyzed and refined documentation protocols for bills of lading, focusing on fraud prevention and compliance.
- Achieved successful negotiations with customers through effective quotation preparation. Streamlined dispatch processes for government consignments on vessels, enhancing operational efficiency.
- Monitored and recorded bill of lading details while tracking containers to establish precise arrival schedules.
- Conducted thorough monitoring and evaluation activities during meetings at the port to support operational efficiency.
- Achieved improved customer satisfaction through effective relationship management. Streamlined maritime operations by preparing accurate bill of lading documents. Negotiated favorable quotations that enhanced service offerings. Ensured timely tracking of consignments at sea, contributing to operational efficiency.
- Managed operational workflows to ensure timely shipment of goods.
- Coordinated logistics and transportation schedules for efficient cargo delivery.
Compliance and Internal Controls officer
Skye Bank Sierra Leone Limited
Freetown
01.2018 - 01.2020
- Managed daily call sessions for operations branch and domestic operations department, focusing on efficient documentation posting and archiving processes.
- Achieved improved security compliance through thorough quarterly audits of bank units. Delivered comprehensive evaluations of CCTV cameras, vault doors, store windows, drawers, and cabinets. Enhanced security protocols by identifying and addressing vulnerabilities.
- Achieved accurate cash counts at end of each working day through diligent verification. Produced comprehensive cash count records to enhance financial reporting and transparency.
- Account opening review. Ensures appropriate and effective risk based monitoring is conducted on a daily basis.
- Reviewed and responded to compliance-related letters from FIU Anti-Corruption Commission and other financial institutions, facilitating regulatory alignment.
- Monthly and quarterly reporting to the Head, subsidiary compliance and control. Handling of customers complaint.
- Managed daily operations to ensure compliance with banking regulations and policies.
- Developed and implemented process improvements to enhance customer service efficiency.
- Achieved successful project outcomes through proactive learning and application of knowledge. Delivered results by effectively managing multiple tasks in fast-paced environments. Collaborated with banking teams to meet tight deadlines with minimal oversight.
Education
Master of Science - Business Administration (IEMBA)
University of International Business And Economics
06-2020
M.D. - Development Management
Institute of Public Administration And Management University of Sierra Leone
02-2018
B.A - Philosophy/Sociology
Fourah Bay College University of Sierra Leone
05-2015
Skills
- Project management experience
- Expertise in utilization review processes
- Team-oriented approach
- Behavior analysis
- Patient safety management
- Progress monitoring
- Leadership development
- Administration and operations
- Clinical documentation
- Multicultural competence
- Family engagement
- Critical thinking
Languages
Fluent in English
PRACTICAL TRAINING UNDERTAKEN
- Training on Maritimes and business of shipping - One Month - Sierra Leone National Shipping Company Limited - Presentation
- Training on vault cash count and cash denomination - Six Months - SKYE BANK - On the Job
- Internal Control and Audit Training - Six Months - SKYE BANK - On the Job
- Anti Money Laundry 2018 - Two Months - SKYE BANK - Class Presentation
- Business Planning and Entrepreneurship October 2010 - One Month - AFFORD-SL - Field training
Timeline
Mental Health Technician
Dover Behavioral Health
02.2026 - Current
Senior External Relations Officer
Sierra Leone National Shipping Company
03.2020 - 10.2022
Compliance and Internal Controls officer
Skye Bank Sierra Leone Limited
01.2018 - 01.2020
B.A - Philosophy/Sociology
Fourah Bay College University of Sierra Leone
Master of Science - Business Administration (IEMBA)
University of International Business And Economics
M.D. - Development Management
Institute of Public Administration And Management University of Sierra Leone