Summary
Overview
Work History
Education
Skills
Interests
Certification
Accomplishments
Timeline
Generic
Monika Srivastava

Monika Srivastava

Quality Assurance Specialist
Berlin

Summary

QA Specialist with 5 years of experience in testing, defect management, and process improvement. Skilled in Jira, Excel, Looker and AI-driven tools. Fluent in English and hold a valid German work visa.

Overview

6
6
years of professional experience
1
1
Certification
3
3
Languages

Work History

Quality Assurance Manager

Unisys - EISMEA (European Commission)
04.2024 - 03.2025
  • Managed 20-30 user tickets weekly via JIRA, ensuring SLA compliance and quality communication.
  • Guided end users on their Product queries and requests.
  • Managed Trust and Safety cases, resolving issues and educating suppliers on standards, resulting in a 40% improvement in compliance and customer satisfaction
  • Reported & support in bugs resolution, defect management, and prepared checklist & Templates during retrospectives to drive continuous improvement
  • Used AI-driven tools such as Langdock and ChatGPT to improve efficiency and generate daily test and summary reports.

Quality Assurance Engineer

Capgemini, India
05.2022 - 08.2023
  • Setup automation testing for desktop & web applications by owning the framework design and execution.
  • Used Virtual Desktop Interface (VDI/RDP) for testing by hosting user desktop environments.
  • Automated ~40% of the test cases using Selenium, Java, and TestComplete tools.
  • Designed and managed test plans, test cases and scripts aligned with client requirements.
  • Collaborated with various stakeholders to ensure quality deliverables.
  • Analyzed operational data to identify challenges, define targets, and drive process improvements.

QA Engineer

UST Global, India
11.2021 - 05.2022
  • Designed and executed test plans for Android/iOS apps, including stress, performance, exploratory, regression, and API testing across multiple devices.
  • Reported and tracked defects with clear documentation, collaborated with developers to resolve complex bugs, and worked with functional teams while contributing to test strategy reviews, code reviews, and process enhancement.
  • Tested compatibility across multiple devices and platforms with simulation tools such as BrowserStack and SmartBear.

QA Engineer

Tech Active Solution, India
09.2019 - 11.2021
  • Designed and executed smoke, regression, and integration tests, ensuring broad coverage.
  • Supported continuous improvement by participating in strategy reviews and introducing automation practices to the team.
  • Automated regression of test cases as an Automation Engineer, improving overall testing efficiency.

Education

Bachelors in Engineering -

United College of Engineering & Research
08.2014

Skills

BrowserStack

Interests

Movies, Travelling, Cooking, Drawing

Certification

Selenium Web driver with Java -Basics to Advanced+ Frameworks

Accomplishments

Introduced automation testing within the team, leading the transition from manual to automated testing. - @Tech Active Solution, India

Timeline

Selenium Web driver with Java -Basics to Advanced+ Frameworks

02-2025

Quality Assurance Manager

Unisys - EISMEA (European Commission)
04.2024 - 03.2025

Quality Assurance Engineer

Capgemini, India
05.2022 - 08.2023

QA Engineer

UST Global, India
11.2021 - 05.2022

QA Engineer

Tech Active Solution, India
09.2019 - 11.2021

Bachelors in Engineering -

United College of Engineering & Research
Monika SrivastavaQuality Assurance Specialist