Monika Srivastava
Quality Assurance Specialist
Berlin
Summary
QA Specialist with 5 years of experience in testing, defect management, and process improvement. Skilled in Jira, Excel, Looker and AI-driven tools. Fluent in English and hold a valid German work visa.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Quality Assurance Manager
Unisys - EISMEA (European Commission)
04.2024 - 03.2025
- Managed 20-30 user tickets weekly via JIRA, ensuring SLA compliance and quality communication.
- Guided end users on their Product queries and requests.
- Managed Trust and Safety cases, resolving issues and educating suppliers on standards, resulting in a 40% improvement in compliance and customer satisfaction
- Reported & support in bugs resolution, defect management, and prepared checklist & Templates during retrospectives to drive continuous improvement
- Used AI-driven tools such as Langdock and ChatGPT to improve efficiency and generate daily test and summary reports.
Quality Assurance Engineer
Capgemini, India
05.2022 - 08.2023
- Setup automation testing for desktop & web applications by owning the framework design and execution.
- Used Virtual Desktop Interface (VDI/RDP) for testing by hosting user desktop environments.
- Automated ~40% of the test cases using Selenium, Java, and TestComplete tools.
- Designed and managed test plans, test cases and scripts aligned with client requirements.
- Collaborated with various stakeholders to ensure quality deliverables.
- Analyzed operational data to identify challenges, define targets, and drive process improvements.
QA Engineer
UST Global, India
11.2021 - 05.2022
- Designed and executed test plans for Android/iOS apps, including stress, performance, exploratory, regression, and API testing across multiple devices.
- Reported and tracked defects with clear documentation, collaborated with developers to resolve complex bugs, and worked with functional teams while contributing to test strategy reviews, code reviews, and process enhancement.
- Tested compatibility across multiple devices and platforms with simulation tools such as BrowserStack and SmartBear.
QA Engineer
Tech Active Solution, India
09.2019 - 11.2021
- Designed and executed smoke, regression, and integration tests, ensuring broad coverage.
- Supported continuous improvement by participating in strategy reviews and introducing automation practices to the team.
- Automated regression of test cases as an Automation Engineer, improving overall testing efficiency.
Education
Bachelors in Engineering -
United College of Engineering & Research
08.2014
Skills
BrowserStack
JIRA
Confluence
Selenium
Github
CI/CD
Postman
Agile
Docker
Scrum/Agile
TestNG
Basic security testing
API Testing
Langdock
Playwright
Interests
Movies, Travelling, Cooking, Drawing
Certification
Selenium Web driver with Java -Basics to Advanced+ Frameworks
Accomplishments
Introduced automation testing within the team, leading the transition from manual to automated testing. - @Tech Active Solution, India
Timeline
Selenium Web driver with Java -Basics to Advanced+ Frameworks
02-2025
Quality Assurance Manager
Unisys - EISMEA (European Commission)
04.2024 - 03.2025
Quality Assurance Engineer
Capgemini, India
05.2022 - 08.2023
QA Engineer
UST Global, India
11.2021 - 05.2022
QA Engineer
Tech Active Solution, India
09.2019 - 11.2021
Bachelors in Engineering -
United College of Engineering & Research