Server/trainer
Dentz,Inc
Monique Hitchens
Greenwood
Summary
Dynamic server and trainer with a proven track record at Dentz, Inc., excelling in high-volume dining environments. Expert in effective time management and upselling strategies, fostering exceptional guest relations and team performance. Committed to food safety compliance and mentoring new employees, ensuring a seamless dining experience and operational excellence.
Work History
Education
High School Diploma -
Lake Forest High School
Felton, DE05.1986
Skills
- Effective time management
- Menu memorization
- Safe food handling
- Order accuracy
- High volume dining
- Upselling strategies
- Team member training
- POS system proficiency
- Cash handling
- Safe handling procedures
- Food presentation
- Server etiquette
- Tableside service
- Food safety compliance
- Policy enforcement
- Exceptional communication
- Quality control
- Restaurant operations
- Front-of-house display creation
- Employee mentoring
- Staff monitoring
- Server management
- Order management
- Company policies
- Food and beverage pairings
- Training expertise
- Kitchen staff coordination
- Banquet coordination
- New employee mentoring
- Sanitation standards
- Allergy awareness
- Menu presentation
- Food quality standards
- Food running skills
- Dining area maintenance
- Food spoilage prevention
- Kitchen communication
- Food station setup
- Guest relations management
- Food inspection
- Daily specials memorization
- Service prioritization
- Item promotion
- Bill computation
- Foodservice techniques
- Table management
- Menu offerings
- Table setting arrangements
- Price memorization
- Dining customer service
- Service standards
- Dish preparation
- Patron satisfaction
- Item upselling
- Certified job title
- Waiting tables
- Food safety oversight
- Effective customer upselling
- Point of sale (POS) system operations
- Dining crew workflow optimization
- Employee orientations
- Strong leadership
- Check payment processing
- Special dietary requirements
- Relationship building
- Attention to detail
- Critical thinking
- Leadership development
- Clear communication
- Coaching and development
- Documentation and recordkeeping
- Class scheduling
- Strategic planning
- Employee relations
- Corporate training programs
- Public speaking
- Video instruction
- Orientation and onboarding
- Role playing
- Job skill building
- Client retention
- Assignment delegation
- Focus group coordination
- Business administration
- Employee surveying
- Decision-making
- Special needs clientele
- Business needs analysis
- Training program development
- Program monitoring and tracking
- Virtual learning management
- Team exercises
Timeline
Server/trainer
Dentz,Inc
High School Diploma -
Lake Forest High School
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