Morgan Lee
Milford
Summary
Compassionate and disciplined School Bus Monitor with many years of experience caring for special needs bus riders. Seasoned supervisor skilled in handling anything that happens on or near buses. Proficient at earning caregivers' full confidence, enabling students to enjoy safe and affirming bus rides.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
School Bus Monitor
DNN Bus Service
Milford
08.2025 - Current
- Ensured student safety during bus entry and exit procedures.
- Monitored student behavior, promoting a respectful and safe environment.
- Assisted drivers with route management and passenger counts.
- Communicated effectively with parents regarding student transportation needs.
- Maintained cleanliness and organization of the bus interior daily.
- Observed and reported any safety hazards along bus routes regularly.
- Assisted in loading and unloading of passengers including helping young children with their safety belts.
- Accompanied driver and children on bus route to keep students safe and protected.
- Ensured students followed school rules while on the bus, such as no loud talking or fighting.
- Complied with state, local, and federal laws regarding student confidentiality.
- Maintained order and discipline among passengers during trips.
- Inspected interior of the bus regularly for cleanliness and safety hazards.
Crew Member
Millsboro Arby’s LLC
Millsboro
06.2022 - 05.2025
- Provided friendly customer service during peak hours at fast-paced restaurant.
- Operated kitchen equipment to prepare food according to safety standards.
- Maintained cleanliness of dining area and kitchen to ensure a welcoming environment.
- Collaborated with team members to efficiently fulfill customer orders and requests.
- Assisted in training new crew members on procedures and best practices.
- Stocked inventory and supplies, ensuring availability during busy shifts.
- Handled cash register transactions accurately and efficiently during service hours.
- Communicated effectively with customers to resolve concerns and enhance satisfaction.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Education
Milford Senior High School
Milford, DESkills
- Student safety
- Behavior monitoring
- Bus route management
- Emergency procedures
- Customer service
- Food safety
- Cash handling
- Kitchen operations
- Order management
- Team collaboration
- Time management
- Attention to detail
- Problem solving
- Safety compliance
- Multi-tasking
Timeline
School Bus Monitor
DNN Bus Service
08.2025 - Current
Crew Member
Millsboro Arby’s LLC
06.2022 - 05.2025
Milford Senior High School