Overview
Work History
Timeline
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Mostafa Mikati

Essen

Overview

8
8
years of professional experience

Work History

Waiter

Xiao Gastro GmbH
Essen
08.2023 - Current
  • Provided staff (new and existing) with best practices on ‘meet and greet’ tactics collated from global world-class dining experiences
  • Implemented strategies to increase Xiao’s positioning as a quality service restaurant by requesting client feedback on Google reviews, resulting in a +35% star rating in 4 months
  • Fostered a collaborative environment amongst the staff by introducing Xiao’s Community Outings and In-house employee competitions

Waiter

Meat The Fish
Beirut
06.2016 - 07.2020
  • Proactively deployed a FIFO approach to inventory and cross-selling tactics that reduced waste by 17% YoY
  • Introduced an ‘onboarding buddy program’ to the restaurant where new staff are coupled with senior employees to ramp up their know-how and increase their output during probation

Front Office Supervisor

Dynamic Freelance Designer
Essen
09.2018 - Current
  • Empowered multiple startup projects with captivating logo designs and customized stationery, effectively establishing their unique brand identities and amplifying market recognition
  • Crafted compelling social media posters that fueled exponential growth in online engagement and drove a surge in followers, resulting in increased brand visibility and revenue generation

Timeline

Waiter

Xiao Gastro GmbH
08.2023 - Current

Front Office Supervisor

Dynamic Freelance Designer
09.2018 - Current

Waiter

Meat The Fish
06.2016 - 07.2020

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Mostafa Mikati