Mozhdeh Mohammadi

Air Canada Cabins – Aircraft Supply Trucker & Security Attendant
• Operated and managed aircraft supply trucks, ensuring timely and efficient delivery of essential items to aircraft.
• Maintained strict adherence to safety regulations and operational protocols in an aviation environment.
• Performed security duties, monitoring and ensuring compliance with safety procedures.
• Worked both independently and in team settings, successfully managing responsibilities in high-pressure situations.
• Adapted to both overnight and daytime shifts, consistently demonstrating reliability and efficiency.

• Trained new team members in cash register operation, stock procedures and customer services.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Built and maintained relationships with peers and upper management to drive team success.
• Met merchandise processing standards and maintained organized and accessible work area.
• Answered incoming telephone calls to provide store, products and services information.

• Use extensive knowledge of computer, audio, and camera technologies to educate customers
• Received “Global Apple Master” certification
• Teach new employees how to maximize sales and sell plans suitable to the customer’s need
• Answered requests and concerns with friendly and knowledgeable service.
• Created successful strategies to develop and expand customer sales

• Sold over 50% of the total “, Protection” plans
• Recognized as one of the top 4 advisors in SIM card activations
• Identified customer’s needs and match them with the best product or services
• Empowered others to use judgment and knowledge to solve problems and concerns.

• Used strong communication skills in both English and Farsi to serve a variety of customers
• Hired and trained new employees
• Provided ongoing training to address staff needs.
• Complied with company policies, objectives and communication goals.