MILENA SARAMANDIC

Project experience with automotive customers:

• Conceptual management and development of a new communication and learning platform in vehicle ordering
• Communication work in vehicle distribution
• Communication and documentation work in quality management
• IT testing and migration in quality management
• Interim team leadership in logistics planning
• Workshop conception and implementation in vehicle ordering and logistics planning
• Vision development in quality management

General experience and successes:

• Business development
• Marketing
• Continuous training in IT and digitization (machine learning, AI tools)
• Provided strong leadership to enhance team productivity and morale.
• Led cross-functional teams to achieve project milestones and deliver high-quality results.

Project experience with automotive customers:

• Interim project management in production maintenance for the global changeover from SAP R/3 to SAP 4 HANA (rollout support).
• Annual planning of communication activities for a sub-project team.
• Internal communication including conception and creation of various communication tools to support and inform internal and external stakeholders.
• Team coaching and preparations for event presentations.
• Support in the creation/translation of SAP documentation
• Program management/communication in a global production changeover program (processes and IT landscape).
• Internal and external communication: overall communication planning and further development of the communication concept.
• Monthly conception, organization and moderation of a global, digital information event for senior management.
• Development of various target group-specific, individual communication formats.
• Support in the creation of documentation.
• Conception, organization and implementation of team meetings and team workshops.
• Support with the rollout.

General experience and successes:

• Marketing, recruiting and cooperation with universities
• Continuous training in agile working and change management
• Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
• Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.

• Recruiting
• Personnel marketing
• Personnel development
• Increased diversity within the organization through targeted recruitment efforts and partnerships with diverse professional groups.
• Leveraged data-driven insights to inform talent management decision-making, leading to more strategic and impactful outcomes for the organization as a whole.

Greatest success: Building a strong employer brand and being named "Hidden Champion 2018" and "Best SME Employer" within a year

Tasks and successes included:

• Strategic and operational talent management
• Process improvement and change management
• Advising managers on employment law issues
• Project management: Implementation of a new HR tool
• Coaching of younger colleagues
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required

Greatest success: Reintegration of top managers into management positions within six months

Tasks and other successes:

• Personnel development through individual and group coaching of candidates; design and implementation of workshops, participation in management assessments
• Project management for the New Placement pilot project
• Support for the company transformation as a key user of the new digital communications tool
• Collaboration with internal executive search and sales
• Coaching of younger colleagues
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

Greatest success: Building up two new B2B customer bases within one year

Tasks and further successes:

• Sales of digital HR marketing products to HR departments of large and medium-sized companies throughout Germany
• Operational support for customers in recruiting and HR marketing
• Close cooperation with the Product Management, IT, Business Intelligence and Marketing departments to further develop the products
• Organization & implementation of HR workshops
• Participation & organization of HR trade fairs
• Coaching of younger colleagues
• Developed long-lasting client relationships by providing exceptional customer service and support
• Enhanced communication between departments for more effective problem-solving and collaboration

Greatest success: Highest number of candidate placements within six months

Tasks and other successes:

• Development of the Interim Management department
• Recruitment of specialists and managers, sales of the service to C-level decision-makers in medium-sized and large companies in Germany and in the UK
• Built strong relationships with clients through regular communication and understanding their unique needs.
• Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
• Cooperation with the Marketing and Finance departments
• Reporting according to KPIs
• Coaching of younger colleagues

• Greatest success: Establishment of an internal communications department within one year
• Establishment of an internal communications department for the program communication of four pay TV channels including IT service provider management
• Classic press, marketing and online marketing work, translation of program texts German/English
• Participation in the cross-channel trainee program

• Six-month training in the field of individualized automobile production in German and English
• Concept development for guided tours in German and English
• Guiding national and international visitor and VIP groups
• Self-motivated work, with a strong sense of personal responsibility
• Worked effectively in fast-paced environments

• Sales, customer service, cash management, supply control and inventory
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
• Processed transactions accurately while maintaining a high level of customer service