Strong foundation in IT with practical expertise in computer hardware and software, particularly in diagnosing and resolving technical issues efficiently. Technical aptitude to address complex IT challenges swiftly, ensuring smooth and reliable operations in a tech-driven environment. Currently pursuing an MSc in Physics at the University of Paderborn, with a deep interest and skills in IT. Hands-on experience and self-directed learning have provided a deep understanding of systems maintenance, troubleshooting, and user support. Eager to apply these skills in a professional IT setting. Enthusiastic about starting a career in the IT industry, aiming to leverage problem-solving abilities and technical skills to contribute effectively to any organization's technology goals and support team success.
Technical Skills:Hardware MaintenanceSoftware SupportNetworking BasicsSystem Updates & MaintenanceRemote Support ToolsTechnical DocumentationSoft Skills:Effective CommunicationProblem-SolvingTime ManagementTeam Collaboration