Murtaza İnce
Istanbul
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Banquet Manager
The Ritz-Carlton, Istanbul
11.2023 - Current
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Directed and managed banquet functions for 2000 person event.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Managed budgeting and invoicing for both large and small-scale events.
- Followed safety procedures and incorporated safety equipment to reduce injury and loss.
Assistant Banquet Manager
The Ritz-Carlton, Istanbul
07.2019 - 11.2023
- Interpreted instructions to schedule and set up events to client specifications.
- Liaised with catering department about event changes and implemented requested adjustments.
- Managed budgeting and invoicing for both large and small-scale events.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Supervised and mentored kitchen and serving staff.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Performed cost-benefit analysis for corporate and social events.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Maximized quality assurance by completing frequent line checks.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
Banquet Supervisor
The Ritz-Carlton, Istanbul
01.2015 - 07.2019
- Directed and managed banquet functions for [Number]-person event.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Interpreted instructions to schedule and set up events to client specifications.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
Restaurant Waiter
The Ritz-Carlton Cintemani Restaurant
01.2008 - 01.2015
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Trained new servers on restaurant policies and procedures.
Bar Waiter
The Ritz-Carlton, Istanbul
01.2007 - 01.2008
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Checked guests' identification before serving alcoholic beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Waiter
AFIM Human Resource
10.2003 - 01.2007
- Checked guests' identification before serving alcoholic beverages.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Waiter
Kölner Restaurant
06.1989 - 11.2002
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Informed customers about daily and seasonal specials.
- Used cash registers and credit card machines to cash out customers.
- Met with chef to review daily specials and menu changes.
- Greeted new customers, discussed specials, and took drink orders.
Cook
Ahmet Cemal Tiryaki
10.1987 - 03.1989
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Açıköğretim Lisesi
Turkey08.2021
Skills
- Dietary Restriction Compliance
- Venue Coordination
- Staff Leadership
- Cost Control
- Staff Training
- Food Procurement
- Schedule Coordination
- Weddings Background
- Food Safety and Sanitation
- Employee Development
- Cross-functional Collaboration
- Analytical Thinking
- Team Management
- Problem Solving
- Event Planning
- Time Management
- Customer Service
Languages
German
Intermediate (B1)
English
Upper intermediate (B2)
Timeline
Banquet Manager
The Ritz-Carlton, Istanbul
11.2023 - Current
Assistant Banquet Manager
The Ritz-Carlton, Istanbul
07.2019 - 11.2023
Banquet Supervisor
The Ritz-Carlton, Istanbul
01.2015 - 07.2019
Restaurant Waiter
The Ritz-Carlton Cintemani Restaurant
01.2008 - 01.2015
Bar Waiter
The Ritz-Carlton, Istanbul
01.2007 - 01.2008
Waiter
AFIM Human Resource
10.2003 - 01.2007
Waiter
Kölner Restaurant
06.1989 - 11.2002
Cook
Ahmet Cemal Tiryaki
10.1987 - 03.1989
High School Diploma -
Açıköğretim Lisesi
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