Mutsa Chivaura
Krefeld
Summary
Mechanical Engineer with over six years of experience in industrial machinery maintenance, predictive diagnostics, and technical optimization. Proven ability to reduce downtime, enhance reliability, and streamline maintenance workflows. Expertise in Siemens-based cargo handling systems, DSG transmission repairs, and predictive maintenance tools such as Senseye. Strong background in workflow management, team leadership, and technical mentoring. Currently pursuing a Master’s in Engineering Management to refine strategic planning and project management capabilities. Multilingual with proficiency in automation, data analysis, and quality control.
Overview
6
6
years of professional experience
Work History
Automotive Technician – DSG Gearbox Specialist
HIXA Group
10.2024 - Current
- Expert in DSG (Direct-Shift Gearbox) diagnostics, repairs, programming, and overhauls, ensuring a 98% first-time fix rate and minimal customer returns
- Advanced mechatronic programming using MechaProg, optimizing shift response and clutch engagement for enhanced performance and drivability
- Precise mechatronic diagnostics using Vasya software, reducing fault detection time by 35% and improving repair efficiency
- Specialized in VAG Group DSG gearboxes, including: DQ200 (7-speed dry clutch DSG) – Common in smaller VW, Audi, Skoda, and Seat models
- DQ250 (6-speed wet clutch DSG) – Found in mid-range vehicles, offering smooth shifting and durability
- DQ381/DQ500 (7-speed wet clutch DSG) – Used in performance-oriented and AWD models like the Golf R and Audi RS series
- DL501 (7-speed S-Tronic DSG) – Applied in high-performance Audi models, requiring precision in servicing and tuning
- Conducted over 500 DSG gearbox repairs with a customer satisfaction rate of 95% based on post-service feedback
- Optimized repair workflow, reducing service time by 40% and ensuring fast turnaround without compromising quality
- Experienced in clutch replacements, mechatronic unit repairs, solenoid calibrations, and software updates to improve vehicle performance and longevity
- Trained and mentored junior technicians, increasing team efficiency by 30% through hands-on workshops and diagnostic strategy sessions
Facility & Equipment Maintenance Technician
Emirates SkyCargo
12.2018 - 01.2024
- Maintained and repaired Siemens-based cargo handling equipment, including conveyor systems, automated ULD transporters, and temperature-controlled storage units, ensuring 99.5% operational uptime
- Managed preventive and corrective maintenance schedules using Siemens Equipment Maintenance Management Software, reducing unexpected equipment failures by 30%
- Utilized Senseye Predictive Maintenance tools to analyze machine health, leading to a 25% increase in efficiency and optimized resource allocation
- Implemented Teamcenter Service Lifecycle Management, integrating maintenance records and asset management, contributing to a 20% reduction in downtime
- Worked on heavy cargo handling tools, cranes, and transport vehicles, ensuring compliance with safety and operational standards
- Conducted routine servicing and system diagnostics on SkyChain cargo management systems, improving cargo tracking accuracy by 15%
- Trained and mentored junior technicians, enhancing team productivity by 35% through knowledge sharing and hands-on guidance
- Key Achievements:
- Improved equipment reliability and reduced downtime by 40% through predictive and preventive maintenance strategies
- Contributed to achieving a 98% customer satisfaction rate for cargo handling efficiency and minimal disruptions
- Awarded 'Best Maintenance Technician' in 2022 for outstanding performance in facility upkeep and system optimization
Education
MBA - Engineering Management
IU International University of Berlin
Berlin, Germany05-2025
Bachelor of Science - Aeronautical Engineering
St. Petersburg State University of Civil Aviation
St. Petersburg, Russia07.2018
Skills
- Preventive & Predictive Maintenance
- Troubleshooting & Diagnostics
- Siemens Equipment Management Systems
- Senseye Predictive Maintenance Tools
- DSG Transmission Repair & Mechatronic Programming
- AutoCAD & Technical Drawings
- Risk Assessment & Quality Assurance
- Project & Team Management
Accomplishments
- Improved cargo equipment uptime to 99.5% through predictive maintenance strategies.
- Developed automated Excel macros for quality control, reducing data processing errors by 20%.
- Successfully completed over 500 DSG gearbox repairs with a 95% customer satisfaction rate.
- Awarded 'Best Maintenance Technician' in 2022 for exceptional performance at Emirates SkyCargo.
- Reduced conveyor belt failures by 25% through error tracking and root-cause analysis.
Languages
English
Russian
German
Timeline
Automotive Technician – DSG Gearbox Specialist
HIXA Group
10.2024 - Current
Facility & Equipment Maintenance Technician
Emirates SkyCargo
12.2018 - 01.2024
MBA - Engineering Management
IU International University of Berlin
Bachelor of Science - Aeronautical Engineering
St. Petersburg State University of Civil Aviation
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