Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mutsa Chivaura

Tönisvorst

Summary

Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.

Overview

7
7
years of professional experience

Work History

Technician

Upway
04.2025 - Current
  • Performed Comprehensive Bike Inspections: Conducted thorough inspections of pre-owned bicycles to assess and identify mechanical issues, ensuring that all bikes met company safety and performance standards before refurbishment.
  • Executed Repairs and Maintenance: Skillfully repaired and replaced components such as brakes, gears, chains, and wheels, restoring bicycles to like-new condition and improving overall functionality and performance.
  • Refurbished and Upgraded Bikes: Cleaned, polished, and restored bicycles, including the customization and upgrade of parts (e.g., tires, gear systems) to meet customer specifications and enhance user experience.
  • Ensured Quality Control: Conducted final quality checks and test rides to confirm that all refurbished bikes met safety, performance, and aesthetic standards, ensuring customer satisfaction with each product sold.

Automotive Technician – DSG Gearbox Specialist

HIXA Group
10.2024 - 03.2025
  • Specialized in DSG Gearbox Diagnostics and Repairs: Expertly diagnosed, repaired, and overhauled DSG gearboxes (DQ200, DQ250, DQ381/DQ500, DL501) with a 98% first-time fix rate, ensuring high-quality service and minimal customer returns.
  • Advanced Mechatronic Programming and Diagnostics: Utilized MechaProg and Vasya software to optimize shift performance and reduce fault detection time by 35%, improving repair efficiency and vehicle drivability.
  • High-Volume, High-Quality Repairs: Successfully conducted over 500 DSG gearbox repairs with a 95% customer satisfaction rate, including clutch replacements, mechatronic unit repairs, and solenoid calibrations, enhancing vehicle longevity and performance.
  • Leadership and Process Optimization: Trained and mentored junior technicians, increasing team efficiency by 30%, while optimizing repair workflows to reduce service time by 40% without compromising on quality.

Facility & Equipment Maintenance Technician

Emirates Airlines
12.2018 - 01.2024
  • Equipment Maintenance and Repairs: Maintained and repaired Siemens-based cargo handling equipment, including conveyor systems and automated ULD transporters, achieving 99.5% operational uptime and enhancing reliability through preventive and corrective maintenance strategies.
  • Predictive Maintenance and Optimization: Utilized Senseye Predictive Maintenance tools, increasing efficiency by 25% and optimizing resource allocation, while integrating maintenance records through Team center Service Lifecycle Management, reducing downtime by 20%.
  • System Diagnostics and Process Improvement: Conducted system diagnostics on SkyCargo management systems, improving cargo tracking accuracy by 15%, and ensured compliance with safety and operational standards on heavy cargo handling tools and cranes.
  • Leadership and Achievements: Trained and mentored junior technicians, boosting team productivity by 35%, and earned recognition for improving equipment reliability, achieving a 98% customer satisfaction rate, and receiving the 'Best Maintenance Technician' award in 2022.

Education

MBA - Engineering Management

IU International University
Berlin, Germany
12-2025

Bachelor of Science - Aeronautical Engineering

St. Petersburg State University of Civil Aviation
St Petersburg, Russia
07.2018

Skills

  • Preventive & Predictive Maintenance
  • Troubleshooting & Diagnostics
  • Siemens Equipment Management Systems
  • Maintenance and repairs
  • Quality control

Accomplishments

  • Improved cargo equipment uptime to 99.5% through predictive maintenance strategies.
  • Developed automated Excel macros for quality control, reducing data processing errors by 20%.
  • Successfully completed over 500 DSG gearbox repairs with a 95% customer satisfaction rate.
  • Awarded 'Best Maintenance Technician' in 2022 for exceptional performance at Emirates SkyCargo.
  • Reduced conveyor belt failures by 25% through error tracking and root-cause analysis.

Languages

English
Bilingual or Proficient (C2)
Russian
Advanced (C1)
German
Elementary (A2)

Timeline

Technician

Upway
04.2025 - Current

Automotive Technician – DSG Gearbox Specialist

HIXA Group
10.2024 - 03.2025

Facility & Equipment Maintenance Technician

Emirates Airlines
12.2018 - 01.2024

MBA - Engineering Management

IU International University

Bachelor of Science - Aeronautical Engineering

St. Petersburg State University of Civil Aviation

Similar Profiles

CREATE PROFILE
Mutsa Chivaura