Mya Bowers
Wilmington
Summary
Detail-oriented individual known for adaptability and critical thinking. Successfully led project timelines and improved billing processes, contributing to enhanced operational efficiencies and superior customer service outcomes. Being a compassionate and dedicated professional that delivers exceptional care in the operating room, within projects, or one one with customers.
Overview
5
5
years of professional experience
Work History
Project Manager
Customize Cleaning
10.2022 - Current
- Coordinating project timelines and schedules to ensure timely completion of cleaning contracts.
- Leading cross-functional teams, enhancing collaboration and communication across departments.
- Develop and implement standard operating procedures for cleaning operations, improving efficiency.
- Train and mentor staff on best practices in safety and equipment usage.
- Generate accurate invoices, optimizing billing processes and improving cash flow.
- Conduct performance reviews, fostering employee growth and organizational success.
Customer Service Associate
Wawa
05.2021 - 04.2026
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Operated cash registers and handled transactions with accuracy and speed.
- Maintained cleanliness and organization of the store environment to enhance customer experience.
- Assisted in training new associates on company policies and service protocols.
- Collaborated with team members to optimize workflow during peak periods.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Science - Cardiac Sonography
Rutgers University
New Brunswick, NJ11.2027
Associate of Science - Surgical Technology
Delaware Technical Community College
DE05.2025
High School Diploma -
Caesar Rodney High School
DE08.2020
Skills
- Project planning and development
- Team collaboration
- Relationship building
- Schedule management
- Patient Care
- Critical thinker
- Attention to detail
- Adaptability
Timeline
Project Manager
Customize Cleaning
10.2022 - Current
Customer Service Associate
Wawa
05.2021 - 04.2026
Bachelor of Science - Cardiac Sonography
Rutgers University
Associate of Science - Surgical Technology
Delaware Technical Community College
High School Diploma -
Caesar Rodney High School