Summary
Overview
Work History
Education
Skills
Clinical Experience
Timeline
Generic

Mykia Gardiner

Bear

Summary

Proficient and caring team member offering over 10 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Communicate effectively to patients, families, and the health care team, utilizing both written and verbal communication skills.

Overview

11
11
years of professional experience

Work History

Emergency Department Clerk/Registar

Christiana Care Health System
01.2017 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Processed medical insurance claims and payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Utilized multiple PC applications throughout day.
  • Analyzed accounts for various requests and accounted resolution.
  • Charge Clerk

Patient Care Technician II

Christiana Care Health System
01.2013 - 01.2017
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Education

No Degree - Licensed Practical Nurse

Pennsylvania Institute of Technology
Media, PA
12.2023

High School Diploma -

Newark High School
Newark, DE
06.2007

Skills

  • EMR Systems
  • Wound Care
  • Patient Assessments
  • Tracheostomy Care
  • Intravenous Medications
  • IV Insertion
  • Multi-Tasking and Prioritization
  • EPIC- Electronic medical records software
  • BLS
  • EKG
  • Phlebotomy
  • Catheter placement/Care

Clinical Experience

 

  • Children's Hospital Of Philadelphia -2023
  • Fair Acres -2023
  • Wesley Enhanced Living - 2023
  • Lima Estates- 2023
  • Devine Providence Village- 2023
  • Granite Farms -2023
  • Springfield health center-2023
  • Delco Medical Examiner -2023

Timeline

Emergency Department Clerk/Registar

Christiana Care Health System
01.2017 - Current

Patient Care Technician II

Christiana Care Health System
01.2013 - 01.2017

No Degree - Licensed Practical Nurse

Pennsylvania Institute of Technology

High School Diploma -

Newark High School

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Mykia Gardiner