Mykia Gardiner
Bear
Summary
Proficient and caring team member offering over 10 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Communicate effectively to patients, families, and the health care team, utilizing both written and verbal communication skills.
Overview
11
11
years of professional experience
Work History
Emergency Department Clerk/Registar
Christiana Care Health System
4755 Ogletown-Stanton Road
01.2017 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Processed medical insurance claims and payments.
- Received and routed laboratory results to correct clinical staff members.
- Utilized multiple PC applications throughout day.
- Analyzed accounts for various requests and accounted resolution.
- Charge Clerk
Patient Care Technician II
Christiana Care Health System
4755 Ogletown-Stanton Road
01.2013 - 01.2017
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
No Degree - Licensed Practical Nurse
Pennsylvania Institute of Technology
Media, PA12.2023
High School Diploma -
Newark High School
Newark, DE06.2007
Skills
- EMR Systems
- Wound Care
- Patient Assessments
- Tracheostomy Care
- Intravenous Medications
- IV Insertion
- Multi-Tasking and Prioritization
- EPIC- Electronic medical records software
- BLS
- EKG
- Phlebotomy
- Catheter placement/Care
Clinical Experience
- Children's Hospital Of Philadelphia -2023
- Fair Acres -2023
- Wesley Enhanced Living - 2023
- Lima Estates- 2023
- Devine Providence Village- 2023
- Granite Farms -2023
- Springfield health center-2023
- Delco Medical Examiner -2023
Timeline
Emergency Department Clerk/Registar
Christiana Care Health System
01.2017 - Current
Patient Care Technician II
Christiana Care Health System
01.2013 - 01.2017
No Degree - Licensed Practical Nurse
Pennsylvania Institute of Technology
High School Diploma -
Newark High School