Myracle Lockett
Wilmington
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
3
3
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
10.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Host
Red Lobster
10.2022 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Daycare Assistant
Di Daycare
06.2022 - 09.2022
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Sales Associate
Kohls
05.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
ShopRite
09.2021 - 05.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Built positive relationships with customers to increase repeat business.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
Education
Associate of Arts - Criminal Justice/ Child Care
Delaware Technical And Community College
Newark, DE06.2025
High School Diploma -
John Dickinson
Wilmington 06.2023
Skills
- Situational Awareness
- Facility Security
- Stress Tolerance
- Customer Service
- Telephone reception
- Seating arrangements
- Social Development
- Friendly and Respectful
- CPR training
- Problem-solving skills
Timeline
Unarmed Security Guard
Allied Universal Security Services
10.2023 - Current
Host
Red Lobster
10.2022 - 01.2024
Daycare Assistant
Di Daycare
06.2022 - 09.2022
Sales Associate
Kohls
05.2022 - 06.2022
Cashier
ShopRite
09.2021 - 05.2022
Associate of Arts - Criminal Justice/ Child Care
Delaware Technical And Community College
High School Diploma -
John Dickinson
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