Nabeel QAISAR
Ashton-Under-Lyne
Summary
Reliable Water Leakage Technician with knack for identifying and resolving complex issues. Improved water system efficiency and reduced leakage incidents through precise diagnostics and timely repairs. Known for enhancing team collaboration and ensuring safety standards are met consistently.
Overview
6
6
years of professional experience
Work history
Water leakage technician
RPS Tetra Tech
Manchester, Lancashire
2025.09 - 2026.02
- Read and interpreted DMA maps to plan leakage surveys.
- Utilised conventional sounding equipment, ground microphones and leak noise correlation locate leaks.
- Reported confirmed leaks accurately to United Utilities and coordinated with repair teams.
- Engaged with customers regarding access and procedures on private land.
- Maintained high standards of timekeeping, cleanliness, and equipment maintenance.
- Worked independently while achieving safety, quality, and performance targets.
- EUSR Water Hygiene
- Unit 2 Signing, Lighting & Guarding
Customer Services and Sales Agent
intelling
2022.08 - 2024.09
- Managed high-volume inbound calls, efficiently addressing customer queries and concerns to enhance satisfaction levels.
- Facilitated smooth communication between departments to resolve customer issues more efficiently.
- Handled customer complaints with empathy and professionalism, resolving issues promptly to maintain trust.
- Conducted outbound calls to potential clients, effectively communicating benefits of services to drive sales.
- Delivered comprehensive reports on customer feedback and sales performance to senior management for strategic planning.
Voluntary building work
Family
2023.10 - 2023.12
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Helped out breaking old parts of the house down, removing old walls, plastering etc
Web Developer and marketing
PawPals
2019.12 - 2022.11
- Analysed website traffic and user engagement metrics to guide improvements, increasing visitor retention rates.
- Customised content management systems to meet specific client needs, enabling easier website updates.
- Focused on Instagram, Twitter and TikTok content creation.
- Increased social media engagement effectively through targeted, on-trend content creation.
- Devised marketing plans for shows to maximise ticket sales.
Customer Service Cashier
Gourmet Grill
2020.06 - 2020.07
- Inspected products and services to comply with quality standards.
- Prepared orders to deliver excellent presentation and quality standards.
- Picked up additional tasks to aid team success.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Education
A-Levels -
Ashton Sixth Form College
Ashton-under-Lyne, TAMGreat Academy Ashton
Ashton-under-Lyne, TAMSkills
- Customer Service
- Adaptable
- Effective Communication listening and speaking
- Dealing with conflict
- Key holder
- Quality Control
- CRM
- Call centre experience
- Shipping and receiving
- Order fulfillment
- Office admin
- Data Entry
- Customer relations
- Public speaking
- Networking
- Investigative aptitude
- Water system knowledge
- Leak detection
- Acoustic leak detection
- Active listening to customers
Education
other,other
Languages
Urdu
English
Languages
6,C2
Hobbies and interests
- Fitness
- Cars
- Tourism
Timeline
Water leakage technician
RPS Tetra Tech
2025.09 - 2026.02
Voluntary building work
Family
2023.10 - 2023.12
Customer Services and Sales Agent
intelling
2022.08 - 2024.09
Customer Service Cashier
Gourmet Grill
2020.06 - 2020.07
Web Developer and marketing
PawPals
2019.12 - 2022.11
Great Academy Ashton
A-Levels -
Ashton Sixth Form College