Nadia Rivera
Bartender
Long Beach
Summary
Responsible hardworking individual with professional attributes, competencies, experiences in large-scale casual dining establishments. Committed to upholding highest standards of customer service to ensure a safe environment. Dedicated team member with a work ethic based on values and shared understanding to achieve organizational success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
BARTENDER/ WAITRESS
THE SACKETS BOATHOUSE
06.2022 - 06.2023
- Waited and served up to 50 tables; including signature and specialty cocktails, barback duties, and managed all funding exchanges
- Professionally represented the company for both small and large groups; always place the customer satisfaction as number one priority
- Trusted worker managed a 10 person team complexity and challenging experiences to foster a productive staff
BARTENDER/WAITRESS
BENIHANA
06.2021 - 02.2022
- Wait and serve food to tables, make signature and specialty cocktails, do all barback duties, bartend solo while having tables, cash, and credit handling
- Cleaned all parts of restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Hostess/Busser
Dim Sum House
06.2019 - 04.2020
- Customer service including seating customers, answering phones, taking delivery and carry-out orders, resolving customer complaints
- Responsible for managing all virtual connections; assisted marketing manager on social media matters
- Clearing tables and cleaning restaurant, cocktail waitressing, and food running in fast-paced environments.
Education
Bachelor of Arts - Human Biology
Hunter College
New York City 08.2023 - Current
Associate of Applied Science - Culinary Arts
Jefferson Community College
Watertown 02.2022 - 05.2023
Skills
Excellent interpersonal skillsundefined
Timeline
Bachelor of Arts - Human Biology
Hunter College
08.2023 - Current
BARTENDER/ WAITRESS
THE SACKETS BOATHOUSE
06.2022 - 06.2023
Associate of Applied Science - Culinary Arts
Jefferson Community College
02.2022 - 05.2023
BARTENDER/WAITRESS
BENIHANA
06.2021 - 02.2022
Hostess/Busser
Dim Sum House
06.2019 - 04.2020
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