MS Office, Lightwell, CargoWiseOne, SAP Basic Skills, Codereading Basic Skills
Nadine Loosli
Senior Business Change & Implementation Manager
Ostermundigen,BE
Summary
Experienced in logistics and freight forwarding with over 10 years of expertise in business change management, airfreight import, and cross-trade. Demonstrated a consistent track record in leading teams, improving processes, and delivering exceptional customer service. Strong focus on efficiency and problem-solving to drive operational excellence and achieve optimal results for the company and its clients.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Senior Business Change and Business Implementation Manager
DSV - Global Transport and Logistics
10.2022 - Current
- Leading business change initiatives to improve internal and external processes
- Ensuring high performance and customer satisfaction
- Integrating Customers via EDI and API
Business Change Manager
DSV - Global Transport and Logistics
01.2021 - 10.2022
- Managed business change projects to enhance operational efficiency
Senior Team Lead Airfreight Import & Crosstrade
DSV - Global Transport and Logistics
02.2020 - 12.2020
- Led a team of freight forwarders
- Improved internal and external processes
- Ensured exceptional customer service
Country Air Freight GBS Coordinator / BU Air Freight Systems and Processes Representative
Panalpina
07.2019 - 02.2020
- Coordinated, trained, and supervised outsourcing projects to India
- Investigated, improved, and trained business processes
Airfreight Import, Cross-Trade & Customs Clearance Specialist
Panalpina
08.2014 - 07.2019
- Managed airfreight import, cross-trade, and customs clearance processes
Back-Office Specialist
Die Schweizerische Post
08.2013 - 11.2013
- Handled back-office tasks and administrative support
Back-Office Intern
Die Schweizerische Post
08.2012 - 07.2013
- Assisted with back-office operations during internship
Education
Specialist in International Freight Forwarding and Logistics with Federal Certificate -
Spedlogswiss
01.2018 - 01.2020
High School Diploma - Economics and Law
Gymnasium Kirchenfeld
01.2008 - 01.2012
Skills
- Change Management Expertise
- Airfreight Import & Crosstrade
- Language Fluency
- Critical Thinking
- Operational Process Enhancement
- Service Quality Management
- Supply Chain Coordination
- Training and Supervision
Certification
Specialist in Freight Forwarding and Logistics, FIATA International Federation of Freight Forwarders Associations, 100557
Software
Timeline
Senior Business Change and Business Implementation Manager
DSV - Global Transport and Logistics
10.2022 - Current
Business Change Manager
DSV - Global Transport and Logistics
01.2021 - 10.2022
Senior Team Lead Airfreight Import & Crosstrade
DSV - Global Transport and Logistics
02.2020 - 12.2020
Country Air Freight GBS Coordinator / BU Air Freight Systems and Processes Representative
Panalpina
07.2019 - 02.2020
Specialist in International Freight Forwarding and Logistics with Federal Certificate -
Spedlogswiss
01.2018 - 01.2020
Airfreight Import, Cross-Trade & Customs Clearance Specialist
Panalpina
08.2014 - 07.2019
Back-Office Specialist
Die Schweizerische Post
08.2013 - 11.2013
Back-Office Intern
Die Schweizerische Post
08.2012 - 07.2013
High School Diploma - Economics and Law
Gymnasium Kirchenfeld
01.2008 - 01.2012
Specialist in Freight Forwarding and Logistics, FIATA International Federation of Freight Forwarders Associations, 100557
ECDL Expert Certificate, ICDL Certification
Cambridge English Level 2 (First), C1
Similar Profiles
Alexander SmithAlexander Smith
Time Critical Specialist at DSV Global Transport And LogisticsTime Critical Specialist at DSV Global Transport And Logistics
MOHAMMED FIRAZMOHAMMED FIRAZ
Logistics Coordinator & Billing Speicialist at DSV Global Transport and LogisticsLogistics Coordinator & Billing Speicialist at DSV Global Transport and Logistics
Faisal RafiqueFaisal Rafique
Assistant Manager at DSV - Global Transport and LogisticsAssistant Manager at DSV - Global Transport and Logistics