Adept professional with experience in academic research, diversity & inclusivity, heritage and culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Manager (Plans and Partnerships)
Ministry Of Culture, Community And Youth
2023.06 - 2024.06
Liaised between departments (i.e. Communications, Finance, Legal) to ensure timely dissemination of ongoing issues regarding social and religious harmony.
Managed a diverse portfolio of over 15 local and international partners for organisation of International Conference on Cohesive Societies (ICCS) 2025.
Conceptualised Ministry's strategic plans and objectives to strengthen social cohesion and racial harmony in Singapore.
Led a weekly media monitoring team to scan for contentious issues and provide summary of findings in race and religion discourse.
Developed 5 visual dashboards to map a holistic understanding of over 1000 places of worship that allows officers to foster closer ties with the Singapore community.
Gathered insights and build relations with 4 different faith groups in multi-religious Singapore including Buddhists, Zoroastrians, Jains, and Baha'is.
Research Officer
ISEAS-Yusof Ishak Institute
2022.01 - 2023.01
Facilitated investigator and coordinator meetings, conferences and events associated with research activities in Southeast Asia.
Organised an invite-only two-day workshop titled 'Emerging Muslim Lifestyles' in collaboration with MUIS in Nov 2022; with an attendance of over 100 participants and 10 regional plus international speakers.
Planned and implemented a Fellowship Program in the Regional Social & Cultural Studies to enhance research capabilities, build scholarly expertise and recognise emerging ASEAN scholars; 4 fellows were selected.
Co-authored publications and presented at 2 conferences, showcasing impact of our team's research efforts on advancing knowledge in the field.
Sub-editor and writer for Fulcrum.sg and collaborated with editorial team, internal and external researchers to produce commentaries on economic, political, and environmental developments in the region; yearly readership of 600,000.
Student Research Assistant
Statista Hamburg
2019.10 - 2020.10
Assisted junior and lead researchers with creating online content using statistical data across various topics (i.e., education, food, lifestyles, population census) as student assistant in the Editorial Research department (with a focus in Southeast Asian region).
Involved in the creation of 15 online statistical data and descriptive content which is later processed and published on Statista.
Conducted research that assists in developing a better understanding of SEO-optimized writing skills to produce statistically focused texts.
Managed online content using the in-house content management system (CMS) and used Jira for collaboration and task-tracking.
Extracted multilingual data from reports across the region and publish them in a structured manner.
Associate Librarian
National Library, (SINGSEA AND EXHIBITIONS)
2017.04 - 2019.10
Led research team and curated 4 exhibitions, with total visitorship of over 700,000.
Published essays and articles for library's in-house publications and online platforms (4 Infopedia articles per year, 1 BiblioAsia essay per year, and 6 chapters for library's catalogues).
Organised seminars and conducted workshops for public (monthly Jawi Transliteration Sessions, organised 2 symposiums, held 2 public talks on collections).
Handled research questions and enquiries from the public via walk-ins and online as well as through consultation services based on subject expertise (Consult a Subject Librarian service).
Assistant Curator
Malay Heritage Centre
2015.04 - 2017.04
Led and researched three temporary exhibitions: Kampong Gelam: Beyond the Port Town, Pusoko, Mereka Utusan: Imprinting Malay Modernity, 1920s - 1960s.
Contributed to planning, research and overall implementation of exhibitions; increasing visitorship to 30%.
Developed audience understanding of Malay heritage and culture and develop awareness of its significance in the Singaporean context through programmes and conferences; increase in attendance of signature programmes by 10%.
Contributed and edited articles/essays for both internal and external publications or journals (MuseSG, Passage, Berita Harian).
Account Manager
HASHMETA
2015.01 - 2015.04
Collaborated with internal teams to ensure the timely and successful delivery of projects.
Assisted in developing marketing strategies that aligned with the client's goals and objectives.
Analysed campaign results and provided recommendations for optimisation and improvement.
Digital Marketing Intern
LEWIS PR
2014.06 - 2014.11
Posted on relevant blogs and seeding content into social applications as needed across 4 Southeast Asian markets (Malaysia, Hong Kong, Thailand and Indonesia).
Monitored effective benchmarks for measuring impact of social media programs and analyse, review and report on effectiveness of campaigns.
Localised content and consistency of client's voice; live tweeting of 3 events and published 2 articles on client's blogs.
Education
Master of Arts - Languages And Culture of Southeast Asia
University of Hamburg
Hamburg
2019.10 - 2023.01
Bachelor of Arts - History
National University of Singapore
Singapore
2010.08 - 2013.07
TEFL/TESOL Certificate - Teaching English As A Second Language
TEFL.org
2001.04 -
Software
Microsoft Office
Certification
Teaching English as a Foreign Language
Timeline
Teaching English as a Foreign Language
2023-10
Manager (Plans and Partnerships)
Ministry Of Culture, Community And Youth
2023.06 - 2024.06
Research Officer
ISEAS-Yusof Ishak Institute
2022.01 - 2023.01
Student Research Assistant
Statista Hamburg
2019.10 - 2020.10
Master of Arts - Languages And Culture of Southeast Asia
University of Hamburg
2019.10 - 2023.01
Associate Librarian
National Library, (SINGSEA AND EXHIBITIONS)
2017.04 - 2019.10
Assistant Curator
Malay Heritage Centre
2015.04 - 2017.04
Account Manager
HASHMETA
2015.01 - 2015.04
Digital Marketing Intern
LEWIS PR
2014.06 - 2014.11
Bachelor of Arts - History
National University of Singapore
2010.08 - 2013.07
TEFL/TESOL Certificate - Teaching English As A Second Language
<ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust<ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust
<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC
<ul><li>Facilitate collaboration with Grades 3–5 teachers to design and adapt instructional plans and materials that meet students’ diverse cultural, developmental, and academic needs.</li><li>Conduct classroom observations and provide actionable, strengths-based coaching—offering real-time and post-observation feedback to enhance teaching practices and student engagement.</li><li>Lead schoolwide curriculum initiatives, planning and implementation of a standards-aligned curriculum, model best instructional practices through demonstration lessons, and facilitate data-driven intervention meetings, resulting in a 3% increase in EOG scores across Grades 3–5.</li><li>Collaborate with administrators on weekly instructional walk-throughs, staff development, and continuous schoolwide academic improvement.</li><li>Promote professional growth by facilitating training and reflective practices aligned with school and district goals.</li><li>Assist in selecting and implementing instructional materials and resources in line with school improvement and strategic plans.</li><li>Collaborate with administrators, teachers, families, and community partners to foster instructional alignment and academic improvement.</li></ul> at Durham Charter School<ul><li>Facilitate collaboration with Grades 3–5 teachers to design and adapt instructional plans and materials that meet students’ diverse cultural, developmental, and academic needs.</li><li>Conduct classroom observations and provide actionable, strengths-based coaching—offering real-time and post-observation feedback to enhance teaching practices and student engagement.</li><li>Lead schoolwide curriculum initiatives, planning and implementation of a standards-aligned curriculum, model best instructional practices through demonstration lessons, and facilitate data-driven intervention meetings, resulting in a 3% increase in EOG scores across Grades 3–5.</li><li>Collaborate with administrators on weekly instructional walk-throughs, staff development, and continuous schoolwide academic improvement.</li><li>Promote professional growth by facilitating training and reflective practices aligned with school and district goals.</li><li>Assist in selecting and implementing instructional materials and resources in line with school improvement and strategic plans.</li><li>Collaborate with administrators, teachers, families, and community partners to foster instructional alignment and academic improvement.</li></ul> at Durham Charter School