NAJAM US SAQIB
islamabad
Summary
I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I have more than 4 years of experience in managing and leading teams across multiple sectors. I am eager to learn, I enjoy overcoming challenges, and I have a genuine interest in Business Management and making organizations successful.
Overview
5
5
years of professional experience
Work History
Truck Dispatcher
Thunder Express Trucking (USA)
Remote
06.2022 - 01.2025
- Utilized logistics software to track shipments, update statuses, and resolve issues proactively.
- Led team meetings to discuss challenges, share updates, and promote collaborative problem-solving initiatives.
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
Operation IN-charge
Daewoo Fastex
islamabad
02.2022 - 10.2024
- Company Overview: home delivery
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Costumer Services & Shopify Manager
Needs R Us
islamabad
12.2020 - 01.2022
- Company Overview: online delivery store
- Analyzed workflow processes to identify areas for improvement and reduce bottlenecks.
- Developed strategic initiatives that increased overall customer satisfaction and retention rates.
Costumer Services
My home store
Faisalabad
09.2019 - 10.2020
- Company Overview: online delivery service
- Provided customized customer services, tracking customer experience management fulfillment.
Education
Matric -
Aps Acs
FSC - pre eng
kips college
Skills
- Persuasive Speaking Skills
- Empathy
- Adaptability
- Ability to Use Positive Language
- Clear Communication Skills
- Self-Control
- Taking Responsibility
- Patience
- Skill
LANGUAGES
English Full Professional Proficiency
Urdu Full Professional Proficiency
Punjabi Full Professional Proficiency
Language
Hobbies and Interests
Photography, Organizing data, Affiliate marketing, Football, Hiking, Interest
Timeline
Truck Dispatcher
Thunder Express Trucking (USA)
06.2022 - 01.2025
Operation IN-charge
Daewoo Fastex
02.2022 - 10.2024
Costumer Services & Shopify Manager
Needs R Us
12.2020 - 01.2022
Costumer Services
My home store
09.2019 - 10.2020
FSC - pre eng
kips college
Matric -
Aps Acs