Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Trujillo

Houston

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience

Work History

Sales Associate

Buy Buy Baby
07.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Sold store memberships to customers and met quotas for store locations.
  • Informed about furniture items i.e cribs, bassinets, and sleep safety.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Customer Service Associate

Walmart
10.2019 - 01.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cross-trained and provided backup support for organizational leadership.
  • Used POS system to enter orders, process payments and issue receipts.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

Associate of Science - Computer Science

Lone Star College System
Spring, TX
12.2024

High School Diploma -

Westfield High School
Houston, TX
05.2020

Skills

  • Product Sales
  • Teamwork and Collaboration
  • Problem-Solving Skills
  • Client Service
  • Cash Register Operation
  • Cash Handling Accuracy
  • Upselling and Cross-Selling
  • Merchandising Knowledge

Timeline

Sales Associate

Buy Buy Baby
07.2022 - 07.2023

Customer Service Associate

Walmart
10.2019 - 01.2022

Associate of Science - Computer Science

Lone Star College System

High School Diploma -

Westfield High School

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Nancy Trujillo