NAOMI MOOYA

Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.

• Provide accounting and clerical support to accounting department
• Prepare bank deposits
• Reconcile accounts in timely manner
• Processed accounts payable and receivable
• Processed vendor invoice payments
• Processed payroll for 250 employees
• Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
• Ensured prompt payment of invoices, negotiating with vendors to secure favorable terms and discounts.
• Optimized cash flow management, tracking incoming payments, and coordinating collections efforts when necessary.

• Money Transactions, Opening MoMo Accounts for Customers, Banking Transactions
• Established strong customer relationships, building recommendations and loyalty
• Analyzed client portfolios to identify potential gaps in coverage, offering suitable recommendations based on individual needs
• Developed new business and managed new and existing clients

• Front Office Operations, Maintaining Customer Relations, Appointment and Meeting Scheduling and taking minutes
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Scheduled office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.