Nara Cecilia Gonzalez de la Cruz
Mönchengladbach
Summary
Dedicated professional focused on customer satisfaction and quality improvement, with proven experience leading projects and driving process enhancements across departments to achieve operational excellence. A goal‑oriented manufacturing leader, skilled at building collaborative teams, increasing productivity and profitability through streamlined processes and continuous improvement strategies, and managing risk while upholding high safety standards. Resourceful and adaptable, committed to strong organizational practices and effective management to deliver reliable, high‑quality results.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Pharma Quality Assurance Manager
BASF Personal Care and Nutrition GmbH
Düsseldorf
01.2018 - Current
- Implement and ensure compliance with quality standards, norms, and GMP guidelines for pharmaceutical products.
- Ensure regulatory product compliance: approve test plans, release stability studies, and implement changes after monograph updates.
- Manage deviations and non-conformance (NCM) alongside CAPA processes to ensure compliance and quality.
- Prepared and led customer audits; supported internal and external audit activities and followed up on CAPA.
- Review batch records and release pharmaceutical products.
- Review and approve the integrated Quality Management System and computer validation management.
- Define, support, plan, and oversee qualifications and validations; approve qualification and validation documentation.
- Qualify external laboratories, service providers, and raw material suppliers (including supplier qualification).
- Create, control, and review work instructions and related documentation.
- Define, prepare, and deliver training content for quality and operational staff.
- Serve as point of contact and pharma subject-matter expert for the business units on production processes, products, and customer inquiries.
- Manage pharma projects and process improvement initiatives.
- Manage Change (MoC) processes.
- Drove process improvement, harmonisation, and standardisation initiatives across sites to enhance quality assurance.
- Harmonize and standardize analytical methods across sites.
- Prepare and manage questionnaires and compile Drug Master Files (DMFs).
Global Technology Manager
BASF SE
Ludwigshafen
01.2013 - 01.2018
- Steered investment decisions and capital projects to align with strategic objectives.
- Drive global operational excellence.
- Define and implement global process safety concepts.
- Oversee start‑up and commissioning of new production plants.
- Manage technology and product transfers.
- Managed divestment processes for unprofitable plants, optimising asset portfolio and resource allocation.
- Facilitated global expertise exchange through collaborative workshops to enhance knowledge sharing.
- Conduct internal and external production benchmarking.
- Assisted in the development and implementation of global research and development initiatives.
Process Technology Specialist
BASF Mexicana
Mexico City
01.2012 - 01.2013
- Provided troubleshooting support for production issues to minimise downtime
- Implemented new products and processes to streamline operations
- Executed product transfers between locations to maintain supply continuity
Global Talent International Program
Cognis GmbH
Düsseldorf
01.2011 - 01.2012
- Conducted research to advance knowledge in biotechnology sector
- Performed enzymatic syntheses of protein hydrolyzates to enhance formulation of beauty care products
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Process Technology Specialist
Cognis Mexicana
Mexico City
01.2010 - 01.2011
- Implemented new products and processes to streamline operations
- Provided technical support to address and resolve production challenges effectively.
- Automated process analytics using fibre optic technologies to enhance data accuracy
University Scholarship Program
Cognis Mexicana
Mexico City
01.2009 - 01.2010
- Managed quality control activities to ensure product integrity and compliance with industry standards.
- Implemented fibre optic technologies for process analytics automation in production facilities, enhancing data accuracy and operational insights.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
Dipl. Ing. - Chemical Engineering
Faculty of Chemistry UNAM
Mexico City, Mexico01-2012
Global Talent International Program - Corporate Technology
Cognis GmbH
Düsseldorf01-2012
High School -
Instituto Tecnológico de Monterrey
Mexico 01-2005
BASF
Ludwigshafen07-2026
APV and iPEC Europe
07-2026
Skills
- Quality
- Customer focus
- Risk approach
- Chemical Engineering
- Project Management
- Operational Excellence
- Process Technology
- Environment, Health & Safety
- Team collaboration
- Continuous improvement focus
- Decision-Making expertise
- Interdepartmental coordination
- Quality improvement initiative leadership
Certification
Certification of Computer Validation Manager, 2018
Languages
Spanish
Proficient
C2
English
Proficient
C2
German
Advanced
C1
Portuguese
Intermediate
B1
Italian
Intermediate
B1
Interests
- Spending time with family and friends
- Dancing
- Yoga
- Meditation
- Hiking
Timeline
Pharma Quality Assurance Manager
BASF Personal Care and Nutrition GmbH
01.2018 - Current
Global Technology Manager
BASF SE
01.2013 - 01.2018
Process Technology Specialist
BASF Mexicana
01.2012 - 01.2013
Global Talent International Program
Cognis GmbH
01.2011 - 01.2012
Process Technology Specialist
Cognis Mexicana
01.2010 - 01.2011
University Scholarship Program
Cognis Mexicana
01.2009 - 01.2010
Dipl. Ing. - Chemical Engineering
Faculty of Chemistry UNAM
Global Talent International Program - Corporate Technology
Cognis GmbH
High School -
Instituto Tecnológico de Monterrey
BASF
APV and iPEC Europe